CCS Home Care Services (Hillingdon)
Home care, Hillingdon
Good
Rated on
Rating from the Care Quality Commission.
CCS Home Care Services (Hillingdon): inspection record
Rated Good in May 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Rated Good in May 2026.
The latest rating was published 5 months ago.
How it compares locally
- One of 43 Good home care services in Hillingdon, out of 43 with a rating.
What inspectors found
From the Care Quality Commission's assessment published 18 May 2026 (assessment visit 9 February 2026). Quoted under the Open Government Licence.
Date of assessment: 16 February 2026
CCS Home Care (Hillingdon) is a care at home service. It provides personal care to people living in their own homes. The provider supported people with long term care services and bridging and reablement services. Bridging and reablement services support people with transitioning from hospital to home. The support was usually provided for 6 to 8 weeks with involvement of health and social care professionals to identify support needs.
Read the full summary
At the time of our assessment, 336 people were receiving support with personal care through the long-term care and reablement service.
The service is registered to provide support for adults, dementia, learning disabilities, mental health, physical disabilities and sensory impairment.
This assessment has been carried out to follow up on the breaches identified during the assessment on 20 May 2024. The provider was previously in breach of the legal regulations in relation to safe care and treatment and good governance. Improvements were found at this assessment, and the provider was no longer in breach of this regulation.
We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it. The provider was able to demonstrate they were meeting the principles of right support, right care, right culture.
Risk assessments had been completed in relation to people’s health and wellbeing which provided staff with guidance on how to provide safe and appropriate care. Staff received training on the administration of medicines and their competency was assessed. Staff had regular supervision and team meetings with their line managers. The provider had processes for the investigation of incidents, accidents, complaints and safeguarding concerns with lessons learned shared with staff. The provider had a robust recruitment procedure. The provider assessed people’s ability of make informed decisions about their care and provided appropriate support.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people were safe and protected from avoidable harm.
The provider was previously in breach of the legal regulation in relation to safe care and treatment. Improvements were found at this assessment, and the provider was no longer in breach of this regulation.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
We assessed a limited number of quality statements in the effective key question and found areas of good practice. The scores for this area have been combined with scores based on the rating from the last inspection, which was good.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
We assessed a limited number of quality statements in the caring key question and found areas of good practice. The scores for this area have been combined with scores based on the rating from the last inspection, which was good.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
We assessed a limited number of quality statements in the responsive key question and found areas of good practice. The scores for this area have been combined with scores based on the rating from the last inspection, which was good.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
The provider was previously in breach of the legal regulation in relation to good governance. Improvements were found at this assessment, and the provider was no longer in breach of this regulation.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | Civic Centre, High Street, Uxbridge, UB8 1UW |
|---|---|
| Neighbourhood | Uxbridge, Hillingdon |
| Phone | 01628 902478 |
| Registered manager | Edward Subben |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | CCS Homecare Services Ltd |
|---|---|
| Ownership type | Organisation |
| Companies House number | 06128354 (opens Companies House) |
CCS Homecare Services Ltd runs 2 services in London. 1 is rated Good or Outstanding and 1 has no rating yet.
Other services run by CCS Homecare Services Ltd
- – Glenister Gardens Home care, HillingdonNo overall rating
Nearest alternatives
- – London Borough of Hillingdon Home care, less than 0.1 miles awayNo overall rating
- G Logos Heart Care Home care, 0.1 miles awayGood
- G Nika Care Home care, 0.1 miles awayGood
- – Connect Care Ltd Home care, 0.1 miles awayNo overall rating
- G Equicare Services Ltd Home care, 0.1 miles awayGood
Getting help from London Borough of Hillingdon
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Hillingdon
- Ask for a care needs assessment
- Phone: 01895 556633, Monday to Friday, 9am to 5pm. Out-of-hours emergencies: 01895 250111
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Hillingdon
Checked on the council's website, November 2026.
Common questions
- Does CCS Home Care Services (Hillingdon) provide nursing care?
- The Care Quality Commission's register does not list nursing care for CCS Home Care Services (Hillingdon).
- When was CCS Home Care Services (Hillingdon) last inspected?
- The Care Quality Commission's latest rating for CCS Home Care Services (Hillingdon) was published on 18 May 2026.
- Who runs CCS Home Care Services (Hillingdon)?
- CCS Home Care Services (Hillingdon) is run by CCS Homecare Services Ltd. It runs 2 services in London.
- What is CCS Home Care Services (Hillingdon)'s CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 18 May 2026.