Homecare Plus Limited
- Home care
- Dementia care
- Registered since 2014
- Longbenton, North Tyneside, North East
No overall rating
No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
At a glance
5 ratings
First rated Good in 2016, most recently Good in November 2025.
11 months
since the latest rating was published.
85%
of rated home care services in North Tyneside are Good or Outstanding (95% across the North East, 88% across England).
Homecare Plus Limited: inspection record
This service has no overall rating at present. The squares show its earlier ratings.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Right at Home Tyneside (Good, 0.6 miles away) and North Tyneside (Good, 1 mile away).
Nearest home care services:
- G Right at Home Tyneside Good, 0.6 miles away
- RI Candlelight 747 Healthcare Ltd Requires improvement, 1 mile away
- – Newcastle Not yet rated, 1 mile away
- G North Tyneside Good, 1 mile away
- G Bluebird Care North Tyneside Good, 1 mile away
What inspectors found
From the Care Quality Commission's assessment published 7 November 2025 (assessment visit 23 June 2025). Quoted under the Open Government Licence.
Date of Assessment: 2 July to 15 August 2025. Homecare Plus Limited operates a homecare service for people living in their own homes with a range of physical and mental health conditions within the North Tyneside and Northumberland areas predominantly. At the time of the assessment, 21 people used the service and received personal care.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
There was enough caring and thoughtful staff, employed appropriately and who had received suitable training .The provider ensured consistent staff attended care calls wherever practicable and had in place contingency plans for sickness and other absences. Staff felt supported by managers.
Medicines were well managed. We gave feedback to enhance procedures further. Staff followed infection prevention and control procedures. People’s dietary needs were well supported.
The provider had a range of quality assurance procedures in place and continued to review these to ensure a quality service was in place.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Good
Caring – this means we looked for evidence that the service involved people andtreated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the service met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Ratings by service
The Care Quality Commission rates each kind of service at this location separately.
| Service | Rating | Date | Safe | Effective | Caring | Responsive | Well-led |
|---|---|---|---|---|---|---|---|
| Supported Living | Good | Safe: Good | Effective: Good | Caring: Good | Responsive: Good | Well-led: Good | |
| Homecare | Good | Safe: Good | Effective: Good | Caring: Good | Responsive: Good | Well-led: Good |
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Donna Winch
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)4 inspection reports, latest 13 November 2020. Latest assessment published 7 November 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- HomeCare Plus Limited
- Ownership type
- Organisation
- Companies House number
- 08998753 (opens Companies House)
Getting help from North Tyneside Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at North Tyneside Council
- Ask for a care needs assessment
- Phone: 0345 2000 109
- Support for carers
- Paying for care: North Tyneside Council
Checked on the council's website, November 2026.
Common questions
- Does Homecare Plus Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Homecare Plus Limited.
- When was Homecare Plus Limited last inspected?
- The Care Quality Commission's latest rating for Homecare Plus Limited was published on 7 November 2025.
- Who runs Homecare Plus Limited?
- Homecare Plus Limited is run by HomeCare Plus Limited.
- What is Homecare Plus Limited's CQC rating?
- No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
Contact
- Phone
- 0191 216 9090
- Address
- Patrick House, Gosforth Park Avenue, Gosforth Business Park, Newcastle upon Tyne, NE12 8EG Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Right at Home Tyneside (Good, 0.6 miles away) and North Tyneside (Good, 1 mile away).
Nearest home care services:
- G Right at Home Tyneside Good, 0.6 miles away
- RI Candlelight 747 Healthcare Ltd Requires improvement, 1 mile away
- – Newcastle Not yet rated, 1 mile away
- G North Tyneside Good, 1 mile away
- G Bluebird Care North Tyneside Good, 1 mile away