Comfort Call Nottingham
- Home care
- Dementia care
- Registered since 2024
- Annesley Woodhouse, Nottinghamshire, East Midlands
Requires improvement
Rated on
Rating from the Care Quality Commission.
This rating was carried over from the previous owner after a change of ownership.
At a glance
5 ratings
Its last inspection moved it down from Good to Requires improvement.
3 years
since the latest rating was published. A rating this old may not show how the service is today.
12 of 114
rated home care services in Nottinghamshire are rated Requires improvement, like this one.
Comfort Call Nottingham: inspection record
Rated Requires improvement in September 2023, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Advantage Healthcare - Nottingham (Good, less than 0.1 miles away) and Care Solutions Nottingham (Good, 0.1 miles away).
Nearest home care services:
- G Advantage Healthcare - Nottingham Good, less than 0.1 miles away
- G Care Solutions Nottingham Good, 0.1 miles away
- – Stamford Healthcare Limited Not yet rated, 0.1 miles away
- – Yorhealth (Complex Care) - South Not yet rated, 0.1 miles away
- – Yorhealth Ltd Not yet rated, 0.1 miles away
Questions to ask the service
- Safe was rated Requires improvement on 21 September 2023. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Effective was rated Requires improvement on 21 September 2023. Ask about staff training and how health appointments are arranged.
- Responsive was rated Requires improvement on 21 September 2023. Ask to see how care plans are kept up to date, how complaints are handled.
- Well-led was rated Requires improvement on 21 September 2023. Ask about changes in management and what has changed since the report.
Registration details
- Registered manager
- Joanne Wingate
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Comfort Call LimitedBrand: City and County Healthcare Group
- Ownership type
- Organisation
- Companies House number
- 05763279 (opens Companies House)
Comfort Call Limited runs 24 services in England, 2 of them in the East Midlands. 18 are rated Good or Outstanding, 3 are rated Requires improvement or Inadequate and 3 have no rating yet.
Other services run by Comfort Call Limited
- G Comfort Call - Cheltenham Good. Home care, Gloucestershire, South West
- G Comfort Call - Kilbourn House Good. Home care, Newcastle upon Tyne, North East
- G Comfort Call - Latham Court Good. Home care, Liverpool, North West
- G Comfort Call - Monica Court Good. Home care, Salford, North West
Getting help from Nottinghamshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Nottinghamshire County Council
- Ask for a care needs assessment
- Phone: 0300 500 80 80
- Contact adult social care online
- Support for carers
- Paying for care: Nottinghamshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Comfort Call Nottingham provide nursing care?
- The Care Quality Commission's register does not list nursing care for Comfort Call Nottingham.
- When was Comfort Call Nottingham last inspected?
- The Care Quality Commission's latest rating for Comfort Call Nottingham was published on 21 September 2023.
- Who runs Comfort Call Nottingham?
- Comfort Call Nottingham is run by Comfort Call Limited. It runs 24 services in England, 2 of them in the East Midlands.
- What is Comfort Call Nottingham's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 21 September 2023.
Contact
- Phone
- 0115 975 1441
- Address
- COMO Office Lakeview, Sherwood Park, Nottingham, NG15 0ED Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Advantage Healthcare - Nottingham (Good, less than 0.1 miles away) and Care Solutions Nottingham (Good, 0.1 miles away).
Nearest home care services:
- G Advantage Healthcare - Nottingham Good, less than 0.1 miles away
- G Care Solutions Nottingham Good, 0.1 miles away
- – Stamford Healthcare Limited Not yet rated, 0.1 miles away
- – Yorhealth (Complex Care) - South Not yet rated, 0.1 miles away
- – Yorhealth Ltd Not yet rated, 0.1 miles away