IMG-Surrey
Home care, Kingston upon Thames
G
Good
Rated on
Rating from the Care Quality Commission.
This rating was carried over from the previous owner after a change of ownership.
IMG-Surrey: inspection record
Rated Good in February 2023, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 3 times since 2022. Rated Requires improvement in 2022, then Good in February 2023.
Its last inspection improved it from Requires improvement to Good. The latest rating was published about 4 years ago.
How it compares locally
- One of 30 Good home care services in Kingston upon Thames, out of 33 with a rating.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | 5 Copper Gate Mews, Brighton Road, Surbiton, KT6 5NE |
|---|---|
| Phone | 020 3990 4107 |
| Website | www.inspiremanagementgroup.co.uk |
| Registered manager | Lalhriatpuia Khenglawt |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Inspire Management Group Ltd |
|---|---|
| Ownership type | Organisation |
| Companies House number | 12206611 (opens Companies House) |
Nearest alternatives
- – Diversity4Care Limited Home care, 0.1 miles awayNot yet rated
- G Community Care Experts Home Care Service Home care, 0.3 miles awayGood
- G Trustful Hands Home care, 0.7 miles awayGood
- G EnhanceAble Living Home care, 0.9 miles awayGood
- G Hollyfield House Home care, 0.9 miles awayGood
Getting help from Royal Borough of Kingston upon Thames
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Royal Borough of Kingston upon Thames
- Ask for a care needs assessment
- Phone: 020 8547 5005. Email adults@kingston.gov.uk
- Support for carers
- Paying for care: Royal Borough of Kingston upon Thames
Checked on the council's website, November 2026.
Common questions
- Does IMG-Surrey provide nursing care?
- The Care Quality Commission's register does not list nursing care for IMG-Surrey.
- When was IMG-Surrey last inspected?
- The Care Quality Commission's latest rating for IMG-Surrey was published on 9 February 2023.
- Who runs IMG-Surrey?
- IMG-Surrey is run by Inspire Management Group Ltd.
- What is IMG-Surrey's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 9 February 2023.