Dorcas Care Ltd
- Home care
- Dementia care
- Registered since 2024
- Moredon, Swindon, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
6 months
since the latest rating was published.
25 of 33
rated home care services in Swindon are rated Good, like this one.
Dorcas Care Ltd: inspection record
Rated Good in April 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Arm2Arm Support Ltd Good, 0.6 miles away
- – Caring@Home Ltd No overall rating, 0.9 miles away
- G Comfcare Main Office Good, 0.9 miles away
- G Crystal Caring Good, 0.9 miles away
- O First City Nursing Services Outstanding, 0.9 miles away
What inspectors found
From the Care Quality Commission's assessment published 22 April 2026 (assessment visit 2 April 2026). Quoted under the Open Government Licence.
Date of assessment 1 April to 10 April 2026.
We inspected the service as it had not yet been rated by the Care Quality Commission. The service is registered to support adults of all ages, people with physical disabilities, people with learning disabilities and people living with dementia. At the time of the assessment, 2 people were being supported with a regulated activity.
- Safe No rating
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
At the time of the assessment, the service was not used by anyone with a learning disability or an autistic person. However, we assessed the care provision under Right Support, Right Care, Right Culture, as it is registered as a specialist service for this population group. There were systems to ensure people were safeguarded from abuse. The service followed the Right Support, Right Care, Right Culture guidance, such as by providing an appropriate level of staff training and providing person-centred care.
Care was being delivered by the registered manager and there were no recruited staff at the time of the assessment. There were processes to ensure prospective staff were safely recruited. Leaders had completed training relevant to their role. Leaders assessed risks relating to people’s environment. People had information in their care plans about their likes, dislikes and backgrounds. Leaders had a clear vision and values and there was a positive, open culture among the leadership team.
However, people’s medicines were not being managed safely. Additionally, people did not always have clear information about their communication preferences, end of life wishes, and religious preferences in their care and support plans. The service did not always work in line with the Mental Capacity Act in relation to ensuring consent was appropriately obtained for people’s care.
-
Safe
No rating
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. This is the first assessment for this newly registered service. This key question has been rated requires improvement.
This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this newly registered service. This key question has been rated good.
This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. This is the first assessment for this newly registered service. This key question has been rated good.
This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this newly registered service. This key question has been rated good.
This meant people’s needs were met through good organisation and delivery.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. This is the first assessment for this newly registered service. This key question has been rated good.
This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Safe was rated Requires improvement on 22 April 2026. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Christine Gundu
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Dorcas Care Ltd
- Ownership type
- Organisation
- Companies House number
- 14566909 (opens Companies House)
Getting help from Swindon Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Swindon Borough Council
- Ask for a care needs assessment
- Phone: 01793 445500, Monday, Wednesday, Thursday and Friday 9am to 5pm, Tuesday 9am to 4pm
- Support for carers
- Paying for care: Swindon Borough Council
Checked on the council's website, November 2026.
Common questions
- Does Dorcas Care Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Dorcas Care Ltd.
- When was Dorcas Care Ltd last inspected?
- The Care Quality Commission's latest rating for Dorcas Care Ltd was published on 22 April 2026.
- Who runs Dorcas Care Ltd?
- Dorcas Care Ltd is run by Dorcas Care Ltd.
- What is Dorcas Care Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 22 April 2026.
Contact
- Phone
- 07754 047934
- Address
- 6 Fyne Close, Sparcells, Swindon, SN5 5FQ Map (opens Google Maps)
Compare nearby
- G Arm2Arm Support Ltd Good, 0.6 miles away
- – Caring@Home Ltd No overall rating, 0.9 miles away
- G Comfcare Main Office Good, 0.9 miles away
- G Crystal Caring Good, 0.9 miles away
- O First City Nursing Services Outstanding, 0.9 miles away