Blossom Home Care London Borough of Sutton
Home care, Sutton
Good
Rated on
Rating from the Care Quality Commission.
Blossom Home Care London Borough of Sutton: inspection record
Rated Good in December 2025.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Rated Good in December 2025.
The latest rating was published 10 months ago.
How it compares locally
- One of 37 Good home care services in Sutton, out of 41 with a rating.
What inspectors found
From the Care Quality Commission's assessment published 16 December 2025 (assessment visit 19 November 2025). Quoted under the Open Government Licence.
Date of assessment: 24 to 28 November 2025.
Blossom Home Care London Borough of Sutton is a domiciliary care agency providing personal care support to people in their own home. At the time of our assessment 3 people were receiving support with personal care.
Read the full summary
We undertook a comprehensive assessment of this newly registered service covering all quality statements across our 5 key questions.
People were protected and kept safe. Staff understood and managed risks to people’s safety. There were enough staff with the right skills, qualifications and experience. Staff received regular training and supervision to ensure they provided care safely and in line with best practice guidance.
People were involved in assessments of their needs. Staff reviewed assessments taking account of people’s communication, personal and health needs. People had enough to eat and drink to stay healthy. Staff monitored people’s health to support healthy living. Staff made sure people understood their care and treatment to enable them to give informed consent. Staff involved those important to people to take decisions in people’s best interests where they did not have capacity.
People were treated with kindness and compassion. Staff protected their privacy and dignity. They treated them as individuals and supported their preferences. The provider supported staff wellbeing.
People were involved in decisions about their care. Staff provided information people could understand. People knew how to give feedback and were confident the provider took it seriously and acted on it.
Leaders were visible, knowledgeable and supportive, helping staff develop in their roles. Staff were treated equally, free from bullying or harassment. There was a programme of regular audit to review the quality of care delivery and there was a culture of continuous improvement.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. This is the first assessment for this newly registered service. This key question has been rated good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. This is the first assessment for this newly registered service. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. This is the first assessment for this newly registered service. This key question has been rated good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs. This is the first assessment for this newly registered service. This key question has been rated good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. This is the first assessment for this newly registered service. This key question has been rated good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | 46 Central Road, Worcester Park, KT4 8HY |
|---|---|
| Website | www.blossomhomecare.co.uk |
| Registered manager | Leticia Ricketts |
| Registered with the CQC since | |
| What it provides |
|
| Who it supports |
|
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Five Star Caring Ltd |
|---|---|
| Ownership type | Organisation |
| Companies House number | 14884008 (opens Companies House) |
Nearest alternatives
- O Trinity Homecare Home care, less than 0.1 miles awayOutstanding
- O Trinity Homecare (Worcester Park) Home care, less than 0.1 miles awayOutstanding
- G Expert Care Solutions – Worcester Park Home care, 0.4 miles awayGood
- – Park House Home care, 0.4 miles awayNo overall rating
- G My Homecare Sutton and Surrey Home care, 0.7 miles awayGood
Getting help from London Borough of Sutton
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Sutton
- Ask for a care needs assessment
- Phone: 020 8770 5000, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Sutton
Checked on the council's website, November 2026.
Common questions
- Does Blossom Home Care London Borough of Sutton provide nursing care?
- The Care Quality Commission's register does not list nursing care for Blossom Home Care London Borough of Sutton.
- When was Blossom Home Care London Borough of Sutton last inspected?
- The Care Quality Commission's latest rating for Blossom Home Care London Borough of Sutton was published on 16 December 2025.
- Who runs Blossom Home Care London Borough of Sutton?
- Blossom Home Care London Borough of Sutton is run by Five Star Caring Ltd.
- What is Blossom Home Care London Borough of Sutton's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 16 December 2025.