Comfort Call – West Lancashire
- Home care
- Dementia care
- Registered since 2024
- Lancashire, North West
Not yet rated by the CQC. New services usually get their first rating within a year or two.
At a glance
No rating
No ratings have been published for this service yet.
97%
of rated home care services in Lancashire are Good or Outstanding (91% across the North West, 88% across England).
Comfort Call – West Lancashire: inspection record
The squares stay empty until the Care Quality Commission publishes a rating.
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Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: West Lanc's Domiciliary Service (Good, 0.2 miles away) and PCS (Personal Care Services) Ltd (Good, 1.2 miles away).
Nearest home care services:
- G West Lanc's Domiciliary Service Good, 0.2 miles away
- G PCS (Personal Care Services) Ltd Good, 1.2 miles away
- – Care at Home Group Ltd St Helens and Lancashire Not yet rated, 1.3 miles away
- – Share The Care West Lancanshire Not yet rated, 1.4 miles away
- G Stocks Home Care Services Good, 1.5 miles away
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Tanya Erfmann
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Comfort Call LimitedBrand: City and County Healthcare Group
- Ownership type
- Organisation
- Companies House number
- 05763279 (opens Companies House)
Comfort Call Limited runs 24 services in England, 8 of them in the North West. 18 are rated Good or Outstanding, 3 are rated Requires improvement or Inadequate and 3 have no rating yet.
Other services run by Comfort Call Limited
- G Comfort Call - Cheltenham Good. Home care, Gloucestershire, South West
- G Comfort Call - Kilbourn House Good. Home care, Newcastle upon Tyne, North East
- G Comfort Call - Latham Court Good. Home care, Liverpool
- G Comfort Call - Monica Court Good. Home care, Salford
Getting help from Lancashire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Lancashire County Council
- Ask for a care needs assessment
- Phone: 0300 123 6720. Out-of-hours emergencies: 0300 123 6722
- Support for carers
- Paying for care: Lancashire County Council
Checked on the council's website, November 2026.
Common questions
- Does Comfort Call – West Lancashire provide nursing care?
- The Care Quality Commission's register does not list nursing care for Comfort Call – West Lancashire.
- When was Comfort Call – West Lancashire last inspected?
- The Care Quality Commission has not published a rating for Comfort Call – West Lancashire yet.
- Who runs Comfort Call – West Lancashire?
- Comfort Call – West Lancashire is run by Comfort Call Limited. It runs 24 services in England, 8 of them in the North West.
- What is Comfort Call – West Lancashire's CQC rating?
- Not yet rated by the CQC. New services usually get their first rating within a year or two.
Contact
- Phone
- 01695 816020
- Address
- Office A, First Floor, The Approach,, Southway, Skelmersdale, WN8 6NN Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: West Lanc's Domiciliary Service (Good, 0.2 miles away) and PCS (Personal Care Services) Ltd (Good, 1.2 miles away).
Nearest home care services:
- G West Lanc's Domiciliary Service Good, 0.2 miles away
- G PCS (Personal Care Services) Ltd Good, 1.2 miles away
- – Care at Home Group Ltd St Helens and Lancashire Not yet rated, 1.3 miles away
- – Share The Care West Lancanshire Not yet rated, 1.4 miles away
- G Stocks Home Care Services Good, 1.5 miles away