Jays Homecare Limited
Home care, Brent
Good
Rated on
Rating from the Care Quality Commission.
Jays Homecare Limited: inspection record
Rated Good in January 2021.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 4 times since 2015. Rated Requires improvement in 2015, then Good in 2016, 2018 and January 2021.
The latest rating was published about 6 years ago.
How it compares locally
- One of 59 Good home care services in Brent, out of 69 with a rating.
About the service
From the Care Quality Commission's inspection report published 15 January 2021. Quoted under the Open Government Licence.
Jays Homecare Limited is a domiciliary care agency providing personal care and support to 35 people in their own homes in the London Borough of Brent and surrounding areas.
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
People received appropriate support with taking their medicines to help them manage their health conditions. Staff completed medicines training and had an assessment to ensure they had the skills and knowledge to support people with their medicines safely. Records for the management of medicines were accurate.
Staff assessed risks to people's health and well-being. A risk management plan was put in place that identified risks and provided staff with guidance on how to manage and mitigate each risk found. These plans were reviewed to ensure they were accurate and effective.
Read the full summary
Effective processes were in place to recruit suitably skilled and experienced staff.
Staff followed the provider's safeguarding processes and procedures to keep people safe from harm and to report any allegation of abuse.
Staff understood how to prevent and control infections whilst delivering care and support to people. The registered manager ensured there was sufficient personal protective equipment (PPE) for staff to use to protect themselves and people from the risk of infection.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People received care from a service that was well led by an effective management team. Staff were complimentary about the support they received from the registered manager which helped them to carry
out their jobs. Quality audits were completed to identify areas for improvement and to ensure care was of a good standard and quality.
Questions to ask the service
- The last rating is 6 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | Unit 314, AJP Business Centre, 152-154 Coles Green Road, London, NW2 7HD |
|---|---|
| Neighbourhood | Neasden, Brent |
| Phone | 020 8364 7797 |
| Website | www.jayshomecare.co.uk |
| Registered manager | Daciana Coste |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 5 inspection reports, latest 15 January 2021 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Jay's Homecare Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 03639352 (opens Companies House) |
Jay's Homecare Limited runs 2 services in London. 2 are rated Good or Outstanding.
Other services run by Jay's Homecare Limited
- G Jays Homecare Limited Home care, EnfieldGood
Nearest alternatives
- – Agile Care And Cleaning Ltd Home care, less than 0.1 miles awayNot yet rated
- G KT's Care Angels West London Home care, less than 0.1 miles awayGood
- – Sukh Healthcare Ltd Home care, less than 0.1 miles awayNot yet rated
- G The Roof Support Services Uk Ltd Home care, less than 0.1 miles awayGood
- RI Delta Healthcare Group Limited Home care, 0.1 miles awayRequires improvement
Getting help from London Borough of Brent
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Brent
- Ask for a care needs assessment
- Phone: 020 8937 4300, Monday to Friday, 9am to 5pm. Out-of-hours emergencies: 020 8863 5250
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Brent
Checked on the council's website, November 2026.
Common questions
- Does Jays Homecare Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Jays Homecare Limited.
- When was Jays Homecare Limited last inspected?
- The Care Quality Commission's latest rating for Jays Homecare Limited was published on 15 January 2021.
- Who runs Jays Homecare Limited?
- Jays Homecare Limited is run by Jay's Homecare Limited. It runs 2 services in London.
- What is Jays Homecare Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 15 January 2021.