Westbourne Court
Home care, Sutton
Good
Rated on
Rating from the Care Quality Commission.
Westbourne Court: inspection record
Rated Good in February 2025.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
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| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 2 times since 2017. Rated Good in 2017 and February 2025.
It has been rated Good at every inspection since 2017. The latest rating was published 20 months ago.
How it compares locally
- One of 37 Good home care services in Sutton, out of 41 with a rating.
What inspectors found
From the Care Quality Commission's assessment published 13 February 2025 (assessment visit 29 January 2025). Quoted under the Open Government Licence.
Date of assessment: 3 February 2025. The service is a care at home service providing support to people living with a range of needs.
We undertook an assessment due to the time since our last assessment. We assessed five quality statements from safe, caring and responsive key questions. The scores for these areas have been combined with scores based on the key question ratings from the last inspection.
Read the full summary
Safeguarding adults’ policies and procedures were in place to protect people from avoidable harm. Risks to people’s safety were assessed and mitigated. People received support from the same care staff, who received regular training and had the knowledge and skills to undertake their duties. People were involved in their care and staff respected their choices. Staff understood and respected people’s preferences, in line with the Equalities Act 2010.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were safe and protected from avoidable harm.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | Flat 43, Westbourne Court, Westbourne Avenue, Cheam, Sutton, SM3 9ED |
|---|---|
| Neighbourhood | Sutton town, Sutton |
| Phone | 020 8644 3204 |
| Website | www.oscarcareservices.co.uk |
| Registered manager | Md Ullah |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 1 inspection report, latest 22 March 2017 (opens the Care Quality Commission website) Latest assessment published 13 February 2025; CQC's newer assessments are published on its website rather than as reports. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Oscar Care Services UK Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 09093675 (opens Companies House) |
Nearest alternatives
- G My Homecare Sutton and Surrey Home care, 0.2 miles awayGood
- G HELPR Limited Home care, 0.5 miles awayGood
- G The Health Care Group (THCG ) LTD Home care, 0.7 miles awayGood
- O Trinity Homecare Home care, 0.9 miles awayOutstanding
- O Trinity Homecare (Worcester Park) Home care, 0.9 miles awayOutstanding
Getting help from London Borough of Sutton
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Sutton
- Ask for a care needs assessment
- Phone: 020 8770 5000, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Sutton
Checked on the council's website, November 2026.
Common questions
- Does Westbourne Court provide nursing care?
- The Care Quality Commission's register does not list nursing care for Westbourne Court.
- When was Westbourne Court last inspected?
- The Care Quality Commission's latest rating for Westbourne Court was published on 13 February 2025.
- Who runs Westbourne Court?
- Westbourne Court is run by Oscar Care Services UK Limited.
- What is Westbourne Court's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 13 February 2025.