Say Care Limited
- Home care
- Dementia care
- Registered since 2015
- Isle of Wight, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Its last inspection improved it from Requires improvement to Good.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
20 of 29
rated home care services in Isle of Wight are rated Good, like this one.
Say Care Limited: inspection record
Rated Good in December 2021, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G TD Homecare Services Good, 0.5 miles away
- G Victoria Pook Care Provider Good, 0.6 miles away
- G Westview House Good, 1.1 miles away
- G Kingfisher Home Care Ltd Good, 4.1 miles away
- G St. George's Home Care Good, 4.8 miles away
About the service
From the Care Quality Commission's inspection report published 7 December 2021. Quoted under the Open Government Licence.
Say Care Limited is a domiciliary care agency registered to provide personal care for people who require this due to old age, illness or disability. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided. At the time of the inspection the agency was providing care for 18 people.
What inspectors found
People were supported by caring, well trained staff that had been subject to a thorough recruitment and induction process. There were sufficient numbers of consistent staff available to meet people's needs.
Read the rest of CQC's summary
Staff supported people safety and risks to people were assessed, managed and monitored. People received their medicines as prescribed and infection control risks were managed effectively.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People, their relatives and staff felt confident to raise any concerns with the management team. Evidence was seen of action being taken in response to concerns, to improve the care of people being supported by the service.
The management team kept in regular contact with people by visiting them in their homes, checking if they were happy with the service they received and if any changes were needed.
The management team were open and transparent. They understood their regulatory responsibilities. A quality assurance system was in place to continually assess, monitor and improve the service. The service worked well with other partners, organisations and commissioners.
Questions to ask the service
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Yvonne Davison
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)3 inspection reports, latest 7 December 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Say Care Limited
- Ownership type
- Organisation
- Companies House number
- 05646496 (opens Companies House)
Getting help from Isle of Wight Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Isle of Wight Council
- Ask for a care needs assessment
- Phone: 01983 823340, Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4.30pm
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Say Care Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Say Care Limited.
- When was Say Care Limited last inspected?
- The Care Quality Commission's latest rating for Say Care Limited was published on 7 December 2021.
- Who runs Say Care Limited?
- Say Care Limited is run by Say Care Limited.
- What is Say Care Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 7 December 2021.
Contact
- Phone
- 01983 716686
- Address
- Unit 1 Broomfield Yard, Afton Road, Freshwater, PO40 9UH Map (opens Google Maps)
Compare nearby
- G TD Homecare Services Good, 0.5 miles away
- G Victoria Pook Care Provider Good, 0.6 miles away
- G Westview House Good, 1.1 miles away
- G Kingfisher Home Care Ltd Good, 4.1 miles away
- G St. George's Home Care Good, 4.8 miles away