TD Homecare Services
- Home care
- Dementia care
- Registered since 2019
- Isle of Wight, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
20 of 29
rated home care services in Isle of Wight are rated Good, like this one.
TD Homecare Services: inspection record
Rated Good in October 2021.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Victoria Pook Care Provider Good, 0.1 miles away
- G Say Care Limited Good, 0.5 miles away
- G Westview House Good, 0.7 miles away
- G Kingfisher Home Care Ltd Good, 3.7 miles away
- G St. George's Home Care Good, 4.3 miles away
About the service
From the Care Quality Commission's inspection report published 15 October 2021. Quoted under the Open Government Licence.
TD Homecare Services is a domiciliary care agency registered to provide personal care for people who require this due to old age, illness or disability. At the time of the inspection the agency was providing care for 16 people living in the west of the Isle of Wight.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
People benefitted from a management and staff team who were committed to ensuring they received a service which was caring. We received positive feedback from people or their family members about the service they were receiving. Everyone spoke very highly of the care staff and the registered manager. People felt they were cared for with kindness and compassion.
Read the rest of CQC's summary
People told us they felt safe and secure when receiving care. People were supported to meet their nutritional and hydration needs, medicines were safely managed and staff contacted healthcare professionals when required. Staff followed all necessary infection prevention measures.
People told us they had been involved in care planning and care plans reflected people's individual needs and choices. Staff were responsive to people's needs, which were detailed in care plans. People's risk assessments and risks relating to their home environment were detailed and helped reduce risks to people while maintaining their independence.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. Staff understood consent and were clear that people had the right to make their own choices.
Safe recruitment practices were followed and appropriate checks were undertaken, which helped make sure only suitable staff were employed to care for people in their own homes. There were enough care staff to maintain the schedule of visits. Staff told us they felt supported, received regular supervision and training.
People had regular contact from the registered manager who undertook some care calls and completed all assessments and initial visits for new people. People and staff were confident the registered manager would listen to them and take any necessary action should the need arise.
A range of audits and quality monitoring processes were in place and the registered manager sought feedback from people through the use of a regular reviews and a yearly survey.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Questions to ask the service
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Teresa Dawkins
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 15 October 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- TD Homecare Services Limited
- Ownership type
- Organisation
- Companies House number
- 11063576 (opens Companies House)
Getting help from Isle of Wight Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Isle of Wight Council
- Ask for a care needs assessment
- Phone: 01983 823340, Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4.30pm
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does TD Homecare Services provide nursing care?
- The Care Quality Commission's register does not list nursing care for TD Homecare Services.
- When was TD Homecare Services last inspected?
- The Care Quality Commission's latest rating for TD Homecare Services was published on 15 October 2021.
- Who runs TD Homecare Services?
- TD Homecare Services is run by TD Homecare Services Limited.
- What is TD Homecare Services's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 15 October 2021.
Contact
- Phone
- 01983 641815
- Address
- 3 Whittingham Place, Avenue Road, Freshwater, PO40 9UR Map (opens Google Maps)
Compare nearby
- G Victoria Pook Care Provider Good, 0.1 miles away
- G Say Care Limited Good, 0.5 miles away
- G Westview House Good, 0.7 miles away
- G Kingfisher Home Care Ltd Good, 3.7 miles away
- G St. George's Home Care Good, 4.3 miles away