New Beginnings North East Ltd
- Home care
- Dementia care
- Registered since 2011
- Gosforth, Newcastle upon Tyne, North East
No overall rating
No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
At a glance
4 ratings
Its last inspection moved it down from Outstanding to Good.
5 months
since the latest rating was published.
95%
of rated home care services in Newcastle upon Tyne are Good or Outstanding (95% across the North East, 88% across England).
New Beginnings North East Ltd: inspection record
This service has no overall rating at present. The squares show its earlier ratings.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Overall | ||||||||||||
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| Effective | ||||||||||||
| Caring | ||||||||||||
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Comfort Call - Kilbourn House (Good, 0.5 miles away) and Elderflower Care Services North East (Good, 0.8 miles away).
Nearest home care services:
- G Comfort Call - Kilbourn House Good, 0.5 miles away
- G Elderflower Care Services North East Good, 0.8 miles away
- RI Primary Care Recruitment Ltd Requires improvement, 0.8 miles away
- G Real Life Options - Newcastle and Durham Good, 0.8 miles away
- G SureCare Newcastle and North Tyneside Good, 0.8 miles away
What inspectors found
From the Care Quality Commission's assessment published 5 May 2026 (assessment visit 29 January 2026). Quoted under the Open Government Licence.
We assessed New Beginnings North East Limited Homecare between 3 February and 16 March 2026. This was the first assessment of the homecare service. The service provided personal care and support to two people living in their own home.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.
The service demonstrated a strong commitment to keeping people safe, promoting independence and delivering person‑centred support. Staff treated people with dignity and respected their choices. Information about care was clear and accessible, and staff supported people to plan ahead and remain in control of their care.
Leaders promoted an open, supportive culture that focused on people’s needs. Managers used reliable quality‑monitoring systems to check performance, identify improvements and act on feedback. They listened to people, relatives and staff, and used this information to strengthen the service.
The provider invested in staff learning and development. Training was robust and ensured staff had the right knowledge and skills to deliver safe, effective care. Recruitment systems were strong, and staff retention was good, helping maintain continuity and consistent support.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
This is the first assessment for this service. This key question has been rated good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this service. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
This is the first assessment for this service. This key question has been rated good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this service. This key question has been rated good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first assessment for this service. This key question has been rated good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Ratings by service
The Care Quality Commission rates each kind of service at this location separately.
| Service | Rating | Date | Safe | Effective | Caring | Responsive | Well-led |
|---|---|---|---|---|---|---|---|
| Supported Living | Outstanding | Safe: Good | Effective: Good | Caring: Outstanding | Responsive: Outstanding | Well-led: Outstanding | |
| Homecare | Good | Safe: Good | Effective: Good | Caring: Good | Responsive: Good | Well-led: Good |
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Carolyne Power
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)4 inspection reports, latest 13 July 2018. Latest assessment published 5 May 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 03086013 (opens Companies House)
Getting help from Newcastle City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Newcastle City Council
- Ask for a care needs assessment
- Phone: 0191 278 7878 (ask for Adult Social CarePoint), Monday to Friday, 8am to 5pm
- Support for carers
- Paying for care: Newcastle City Council
Checked on the council's website, November 2026.
Common questions
- Does New Beginnings North East Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for New Beginnings North East Ltd.
- When was New Beginnings North East Ltd last inspected?
- The Care Quality Commission's latest rating for New Beginnings North East Ltd was published on 5 May 2026.
- Who runs New Beginnings North East Ltd?
- New Beginnings North East Ltd is run by New Beginnings (North East) Limited.
- What is New Beginnings North East Ltd's CQC rating?
- No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
Contact
- Phone
- 0191 213 0444
- Address
- 1 The Meadows, Newcastle Upon Tyne, NE3 3NA Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Comfort Call - Kilbourn House (Good, 0.5 miles away) and Elderflower Care Services North East (Good, 0.8 miles away).
Nearest home care services:
- G Comfort Call - Kilbourn House Good, 0.5 miles away
- G Elderflower Care Services North East Good, 0.8 miles away
- RI Primary Care Recruitment Ltd Requires improvement, 0.8 miles away
- G Real Life Options - Newcastle and Durham Good, 0.8 miles away
- G SureCare Newcastle and North Tyneside Good, 0.8 miles away