Share the Care Limited Office
- Home care
- Dementia care
- Registered since 2016
- Iwade, Kent, South East
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
Its last inspection improved it from Inadequate to Requires improvement.
8 months
since the latest rating was published.
35 of 212
rated home care services in Kent are rated Requires improvement, like this one.
Share the Care Limited Office: inspection record
Rated Requires improvement in February 2026, up from Inadequate.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Jasper Conrad Group Ltd (Good, 1.1 miles away) and Simplex Healthcare Limited (Good, 1.1 miles away).
Nearest home care services:
- – Extended Caring Limited Not yet rated, 0.4 miles away
- G Jasper Conrad Group Ltd Good, 1.1 miles away
- G Simplex Healthcare Limited Good, 1.1 miles away
- G River Stone (UK) Limited Good, 1.2 miles away
- RI Krystal Solutions Limited Requires improvement, 1.2 miles away
What inspectors found
From the Care Quality Commission's assessment published 24 February 2026 (assessment visit 30 December 2025). Quoted under the Open Government Licence.
Date of assessment: 5 January 2026. Share the Care is a domiciliary care agency providing personal care to people living in their own homes. This service is registered to support older people, people with physical disabilities, autistic people and people with a learning disability. Not everyone supported by this service received the regulated activity of personal care. This inspection looked at people’s personal care and support. At the time of our inspection, the provider was supporting 17 people, and 13 people with personal care. The inspection was undertaken to follow up on the previous inspection and warning notices issued.
- Safe No rating
- Effective Good
- Caring Good
- Responsive Good
- Well-led No rating
Read the rest of CQC's summary
‘Right support, right care, right culture’ (RSRCRC) is the guidance the Care Quality Commission (CQC) follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it. We have assessed the service against ‘Right support, right care, right culture (RSRCRC)’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. At the time of our inspection, the provider was not supporting anyone with a learning disability or who was autistic.
At our last inspection the provider was in breach of 8 regulations relating to person centred care, risk management, safeguarding people, staffing, consent, governance, the provider not displaying their rating and not informing the CQCabout incidents. At this inspection we found some improvements had been made, and the provider was no longer in breach of regulations in relation to person centred care, safeguarding people, staffing, consent, not displaying their rating and notifying the CQC about incidents. However, the provider remained in breach of 2 regulations in relation to safe care and treatment and good governance.
This service has been in Special Measures since 13 March 2025. The provider demonstrated improvements that have been made. The service is no longer rated as inadequate overall or in any of the key questions. Therefore, this service is no longer in Special Measures.
-
Safe
No rating
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question inadequate. At this assessment the rating has changed to requires improvement. This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed.
The service was in breach of legal regulation in relation to people’s safe care and treatment.
-
Effective
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. At our last assessment we did not review enough quality statements to rate this key question. The quality statements that we did review; kindness, compassion and dignity and independence, choice and control were both rated inadequate. At this assessment we reviewed all of the quality statements and the rating has changed to good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. At our last assessment we did not review enough quality statements to rate this key question. The quality statements that we did review; kindness, compassion and dignity and independence, choice and control were both rated inadequate. At this assessment we reviewed all of the quality statements and the rating has changed to good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs. At our last assessment we did not review enough quality statements to rate this key question. The quality statements that we did review; person-centred care and equity in experiences and outcomes were both rated inadequate. At this assessment, we reviewed all of the quality statements and the rating has changed to good. This meant people’s needs were met through good organisation and delivery.
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Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment we rated this key question inadequate. At this assessment the rating has changed to requires improvement. This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.
The service was in breach of legal regulation in relation to governance at the service.
Questions to ask the service
- Safe was rated Requires improvement on 24 February 2026. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 24 February 2026. Ask about changes in management and what has changed since the report.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
Registration details
- Registered manager
- Ruth Nyazika
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 24 August 2018. Latest assessment published 24 February 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Share The Care Ltd
- Ownership type
- Organisation
- Companies House number
- 9748927 (opens Companies House)
Share The Care Ltd runs 2 services in England, 1 of them in the South East. 0 are rated Good or Outstanding, 1 is rated Requires improvement or Inadequate and 1 has no rating yet.
Other services run by Share The Care Ltd
- – Share The Care West Lancanshire Not yet rated. Home care, Lancashire, North West
Getting help from Kent County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Kent County Council
- Ask for a care needs assessment
- Phone: 03000 41 61 61, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Kent County Council
Checked on the council's website, November 2026.
Common questions
- Does Share the Care Limited Office provide nursing care?
- The Care Quality Commission's register does not list nursing care for Share the Care Limited Office.
- When was Share the Care Limited Office last inspected?
- The Care Quality Commission's latest rating for Share the Care Limited Office was published on 24 February 2026.
- Who runs Share the Care Limited Office?
- Share the Care Limited Office is run by Share The Care Ltd. It runs 2 services in England, 1 of them in the South East.
- What is Share the Care Limited Office's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 24 February 2026.
Contact
- Phone
- 01795 660162
- Address
- 20 Chetney View, Iwade, Sittingbourne, ME9 8SU Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Jasper Conrad Group Ltd (Good, 1.1 miles away) and Simplex Healthcare Limited (Good, 1.1 miles away).
Nearest home care services:
- – Extended Caring Limited Not yet rated, 0.4 miles away
- G Jasper Conrad Group Ltd Good, 1.1 miles away
- G Simplex Healthcare Limited Good, 1.1 miles away
- G River Stone (UK) Limited Good, 1.2 miles away
- RI Krystal Solutions Limited Requires improvement, 1.2 miles away