Helping Hands West Quay
- Home care
- Dementia care
- Registered since 2025
- Central Southampton, Southampton, South East
Not yet rated by the CQC. New services usually get their first rating within a year or two.
At a glance
No rating
No ratings have been published for this service yet.
86%
of rated home care services in Southampton are Good or Outstanding (87% across the South East, 88% across England).
Helping Hands West Quay: inspection record
The squares stay empty until the Care Quality Commission publishes a rating.
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Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Snowflake Healthcare Ltd (Good, less than 0.1 miles away) and Unity Care Solutions Limited - Southampton (Good, 0.1 miles away).
Nearest home care services:
- – Action24 Healthcare Ltd Not yet rated, less than 0.1 miles away
- G Snowflake Healthcare Ltd Good, less than 0.1 miles away
- G Unity Care Solutions Limited - Southampton Good, 0.1 miles away
- G Carelife Good, 0.3 miles away
- RI Competent Healthcare Ltd Requires improvement, 0.3 miles away
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Beth Smith
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Midshires Care LimitedBrand: Midshires Care Ltd
- Ownership type
- Organisation
- Companies House number
- 03959933 (opens Companies House)
Midshires Care Limited runs 151 services in England, 24 of them in the South East. 131 are rated Good or Outstanding, 3 are rated Requires improvement or Inadequate and 17 have no rating yet.
Other services run by Midshires Care Limited
- G Helping Hands Accrington Good. Home care, Lancashire, North West
- G Helping Hands Aintree Good. Home care, Liverpool, North West
- G Helping Hands Arnold Good. Home care, Nottinghamshire, East Midlands
- G Helping Hands Barnet Good. Home care, Enfield, London
Getting help from Southampton City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Southampton City Council
- Ask for a care needs assessment
- Phone: 023 8083 3003
- Contact adult social care online
- Support for carers
- Paying for care: Southampton City Council
Checked on the council's website, November 2026.
Common questions
- Does Helping Hands West Quay provide nursing care?
- The Care Quality Commission's register does not list nursing care for Helping Hands West Quay.
- When was Helping Hands West Quay last inspected?
- The Care Quality Commission has not published a rating for Helping Hands West Quay yet.
- Who runs Helping Hands West Quay?
- Helping Hands West Quay is run by Midshires Care Limited. It runs 151 services in England, 24 of them in the South East.
- What is Helping Hands West Quay's CQC rating?
- Not yet rated by the CQC. New services usually get their first rating within a year or two.
Contact
- Phone
- 023 8202 6292
- Address
- Ocean Village Innovation Centre, Office 23, Ocean Way, Southampton, SO14 3JZ Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Snowflake Healthcare Ltd (Good, less than 0.1 miles away) and Unity Care Solutions Limited - Southampton (Good, 0.1 miles away).
Nearest home care services:
- – Action24 Healthcare Ltd Not yet rated, less than 0.1 miles away
- G Snowflake Healthcare Ltd Good, less than 0.1 miles away
- G Unity Care Solutions Limited - Southampton Good, 0.1 miles away
- G Carelife Good, 0.3 miles away
- RI Competent Healthcare Ltd Requires improvement, 0.3 miles away