Goodluck Care Limited - Hounslow
Home care, Hounslow
Good
Rated on
Rating from the Care Quality Commission.
Goodluck Care Limited - Hounslow: inspection record
Rated Good in December 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 3 times since 2017. Rated Requires improvement in 2017, then Good in 2018 and December 2023.
The latest rating was published about 3 years ago.
How it compares locally
- One of 40 Good home care services in Hounslow, out of 44 with a rating.
About the service
From the Care Quality Commission's inspection report published 20 December 2023. Quoted under the Open Government Licence.
Goodluck Care Limited – Hounslow is a domiciliary care service providing personal care for people. The service provides support to older people, and support with personal care for people living in a supported living setting. At the time of our inspection there were 28 people using the service and 4 people in a supported living setting.
What inspectors found
Right Support: People were supported by staff who followed systems and processes to prescribe, administer, record and store medicines safely. The service's infection prevention and control policy was up to date. The service supported visits for people living in the home in line with current guidance.
Right Care: People were kept safe from avoidable harm because staff knew them well and understood how to protect them from abuse. The service worked well with other agencies to do so. People lived safely and free from unwarranted restrictions because the service assessed, monitored and managed safety well.
Read the full summary
Right Culture: The numbers and skills of staff matched the needs of people using the service. Staff recruitment and induction training processes promoted safety, including those for agency staff. Staff knew how to take into account people's individual needs, wishes and goals. The service managed incidents affecting people's safety well. Staff recognised incidents and reported them appropriately, and managers investigated incidents and shared lessons learned. Staff felt respected, supported and valued by senior staff which promoted a positive and improvement-driven culture. Staff gave honest information and suitable support, and applied duty of candour where appropriate. The registered manager had the skills, knowledge and experience to perform their role with a clear understanding of people's needs and oversight of the services they managed.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | Vista Business Centre, 50 Salisbury Road, Hounslow, TW4 6JQ |
|---|---|
| Neighbourhood | Heston, Hounslow |
| Phone | 020 3011 2119 |
| Website | www.goodluckcare.co.uk |
| Registered manager | Vijay Jambulingam |
| Registered with the CQC since | |
| What it provides |
|
| Who it supports |
|
| Inspection reports | 3 inspection reports, latest 20 December 2023 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | GoodLuck Care Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 09907248 (opens Companies House) |
Nearest alternatives
- G Avant (Ealing) Home care, less than 0.1 miles awayGood
- G Avant (Hillingdon) Healthcare Services Limited Home care, less than 0.1 miles awayGood
- G Avant Healthcare Services ltd Home care, less than 0.1 miles awayGood
- G Eleada Care Services Home care, less than 0.1 miles awayGood
- – Immaculate Care Limited Home care, less than 0.1 miles awayNo overall rating
Getting help from London Borough of Hounslow
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Hounslow
- Ask for a care needs assessment
- Phone: 020 8583 3100, Monday to Thursday 9am to 5pm, Friday 9am to 4.45pm
- Support for carers
- Paying for care: London Borough of Hounslow
Checked on the council's website, November 2026.
Common questions
- Does Goodluck Care Limited - Hounslow provide nursing care?
- The Care Quality Commission's register does not list nursing care for Goodluck Care Limited - Hounslow.
- When was Goodluck Care Limited - Hounslow last inspected?
- The Care Quality Commission's latest rating for Goodluck Care Limited - Hounslow was published on 20 December 2023.
- Who runs Goodluck Care Limited - Hounslow?
- Goodluck Care Limited - Hounslow is run by GoodLuck Care Limited.
- What is Goodluck Care Limited - Hounslow's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 20 December 2023.