Surrey Homecare Limited
- Home care
- Dementia care
- Registered since 2016
- Surrey, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
5 ratings
First rated Requires improvement in 2017, most recently Good in November 2026.
This month
The latest rating was published.
177 of 209
rated home care services in Surrey are rated Good, like this one.
Surrey Homecare Limited: inspection record
Rated Good in April 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Diversity4Care Limited Not yet rated, 1.7 miles away
- G IMG-Surrey Good, 1.7 miles away
- G Caremark Elmbridge Good, 1.8 miles away
- – Health First Medical Staffing Ltd Not yet rated, 1.8 miles away
- G Pattom Limited Good, 1.8 miles away
What inspectors found
From the Care Quality Commission's assessment published 6 November 2026 (assessment visit 23 September 2026). Quoted under the Open Government Licence.
Date of assessment 24 September 2026 to 23 October 2026. The service supports older people and people living with dementia.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
An assessment has been undertaken of a specialist service that is registered for use by autistic people or people with a learning disability. At the time of the assessment, the service was not used by anyone with a learning disability or an autistic person. However, we assessed the care provision under Right Support, Right Care, Right Culture, as it is registered as a specialist service for this population group.
Staff were recruited safely and received a range of training relevant to people’s needs. People’s medicines were managed safely. People were kept safe from abuse.
Staff worked well together and with other professionals. Outcomes were monitored and people received good care. Care was evidence based and in line with best practice guidelines.
Staff felt well supported, both professionally and personally. There was detailed information in care plans about people’s social, cultural and religious needs.
There were numerous examples of where the provider had gone above and beyond to deliver person-centred care and support. The service was flexible and responsive.
Staff were knowledgeable about barriers people faced and worked creatively to overcome these.
There was a clear governance structure in place; the service was well managed, and staff were clear about their roles. Feedback about management was positive and management had genuine care and passion for people and the service. Staff felt able to speak up and raise any concerns.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question good. At this assessment the rating has remained good.
This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has remained good.
This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant services met the needs of individuals and delivered to ensure flexibility, choice and continuity of care.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question good. At this assessment the rating has remained good.
This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Paulina Wolyniak
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Older People, Physical Disability, Whole Population, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)4 inspection reports, latest 27 April 2019. Latest assessment published 6 November 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Surrey Homecare Limited
- Ownership type
- Organisation
- Companies House number
- 07182701 (opens Companies House)
Getting help from Surrey County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Surrey County Council
- Ask for a care needs assessment
- Phone: 0300 200 1005, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Surrey County Council
Checked on the council's website, November 2026.
Common questions
- Does Surrey Homecare Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Surrey Homecare Limited.
- When was Surrey Homecare Limited last inspected?
- The Care Quality Commission's latest rating for Surrey Homecare Limited was published on 6 November 2026.
- Who runs Surrey Homecare Limited?
- Surrey Homecare Limited is run by Surrey Homecare Limited.
- What is Surrey Homecare Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 27 April 2019.
Contact
- Phone
- 01372 462118
- Address
- Mabel House, 1 Weston Green, Thames Ditton, KT7 0JP Map (opens Google Maps)
Compare nearby
- – Diversity4Care Limited Not yet rated, 1.7 miles away
- G IMG-Surrey Good, 1.7 miles away
- G Caremark Elmbridge Good, 1.8 miles away
- – Health First Medical Staffing Ltd Not yet rated, 1.8 miles away
- G Pattom Limited Good, 1.8 miles away