Primera Assisted Living Limited
- Home care
- Dementia care
- Registered since 2016
- Erdington, Birmingham, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
123 of 162
rated home care services in Birmingham are rated Good, like this one.
Primera Assisted Living Limited: inspection record
Rated Good in May 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Nationwide Care Services (Erdington) Good, less than 0.1 miles away
- G Villa Care Agency Good, less than 0.1 miles away
- G Romie Care Services Ltd Good, 0.6 miles away
- RI Passion 4 Care Requires improvement, 0.6 miles away
- – 3 D Care Services Not yet rated, 0.7 miles away
What inspectors found
From the Care Quality Commission's inspection report published 21 May 2019. Quoted under the Open Government Licence.
About the service: Primera Assisted Living is a community based care provider that provides personal care and support to people in their own homes. At the time of our inspection there was one person receiving personal care.
Read the rest of CQC's summary
People's experience of using this service: The person using the service felt safe and staff knew how to keep them safe from harm. The provider had a recruitment process to ensure they had enough staff to support people safely. Care staff followed infection control guidance and had access to personal protective equipment.
Care staff had the skills and knowledge to meet people's needs. The person using the service was supported to have maximum choice and control of their lives. The person's nutritional needs were met to ensure they had a healthy diet.
The person using the service was supported by care staff who were kind and caring and knew them well. Care staff had built good relationships with the person. The person's privacy, dignity and independence were respected by care staff.
The person's support needs were assessed regularly and planned to ensure they received the support they needed. The person's support was individualised. The person was supported to take part in activities of interest and their preferences, likes and dislikes were known to care staff. The provider had a complaints process which the person was aware of to share any concerns.
The service was well managed. Feedback questionnaires were used to gather information about the person's views. Spot checks and audits were carried out to ensure the quality of the service was maintained.
More information is in the Detailed Findings below.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Marilia Tacanho Araujo
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 21 May 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Primera Assisted Living Limited
- Ownership type
- Organisation
- Companies House number
- 07690788 (opens Companies House)
Primera Assisted Living Limited runs 2 services in England, 1 of them in the West Midlands. 2 are rated Good or Outstanding.
Other services run by Primera Assisted Living Limited
- G Primera Assisted Living Limited Good. Home care, Barnet, London
Getting help from Birmingham City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Birmingham City Council
- Ask for a care needs assessment
- Phone: 0121 303 1234
- Contact adult social care online
- Support for carers
- Paying for care: Birmingham City Council
Checked on the council's website, November 2026.
Common questions
- Does Primera Assisted Living Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Primera Assisted Living Limited.
- When was Primera Assisted Living Limited last inspected?
- The Care Quality Commission's latest rating for Primera Assisted Living Limited was published on 21 May 2019.
- Who runs Primera Assisted Living Limited?
- Primera Assisted Living Limited is run by Primera Assisted Living Limited. It runs 2 services in England, 1 of them in the West Midlands.
- What is Primera Assisted Living Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 21 May 2019.
Contact
- Phone
- 0121 366 8855
- Address
- Ground Floor, Rear Office, Enterprise House, 656 Chester Road, Erdington, Birmingham, B23 5TE Map (opens Google Maps)
Compare nearby
- G Nationwide Care Services (Erdington) Good, less than 0.1 miles away
- G Villa Care Agency Good, less than 0.1 miles away
- G Romie Care Services Ltd Good, 0.6 miles away
- RI Passion 4 Care Requires improvement, 0.6 miles away
- – 3 D Care Services Not yet rated, 0.7 miles away