Jeremys Carebuddies Limited
Home care, Hounslow
Good
Rated on
Rating from the Care Quality Commission.
Jeremys Carebuddies Limited: inspection record
Rated Good in May 2024.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 4 times since 2018. Rated Requires improvement in 2018 and 2021, then Good in 2021 and May 2024.
The latest rating was published about 2 years ago.
How it compares locally
- One of 40 Good home care services in Hounslow, out of 44 with a rating.
What inspectors found
From the Care Quality Commission's assessment published 13 May 2024 (assessment visit 10 January 2024). Quoted under the Open Government Licence.
Jeremys Carebuddies Limited is a domiciliary care service, providing care to people living in their own home. At the time of our assessment the agency was supporting 4 people . Assessment activity started on the 20 February and finished on the 14 March 2024 . We looked at 12 quality statements: Safeguarding, Involving people to manage risks, Safe and effective staffing, Supporting people to live healthier lives, Independence, choice and control, Shared direction and culture, Capable, compassionate, and inclusive leaders, Freedom to speak up, Workforce, equality, diversity and inclusion, Governance management and sustainability, Partnerships and communities and Learning, improvement, and innovation. The site visit was announced. We visited the office on the 20 February 2024.
We spoke with 1 relative and 4 staff including the registered manager. We reviewed records including care plans for 3 people and recruitment files for 3 staff. Following our site visit we reviewed a range of service records including, staff training and supervisions records, customer satisfaction questionnaires, accident and incident logs, complaints and safeguarding logs and policies/procedures. We did not assess all quality statements at this inspection. For those areas we did not assess, we used the ratings awarded at the last inspection to calculate the overall rating. We did not identify breaches of any Regulations during this assessment. We will continue to monitor information we receive about the service, which will help inform when we next assess them.
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Safe
Good
People were safeguarded from abuse and risk of harm. Staff and the provider had a good understanding of abuse and how to report it. People and relatives were involved in care planning and risk management. Risks to people’s health and wellbeing identified were mitigated as much as possible. Staff were recruited to the service using safe recruitment practices. There were enough staff to meet people’s needs.
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Effective
Good
People were supported to live healthier lives. Staff and leaders supported people to make informed decisions about lifestyle choices. Health care professionals were involved in people’s care planning. This helped ensure people had access to the most up-to-date information about their health.
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Caring
Good
Care planning and reviews were planned in a way which met individual needs. People and their relatives were involved in care planning. Feedback from relatives was very positive about the staff and agency. Staff were knowledgeable about people’s needs. Staff spoke about people in a caring and kind way. People were encouraged to be as independent as possible.
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Well-led
Good
The managerial team were knowledgeable about their role and responsibilities. Staff told us they were well supported, and the manager had an open-door policy. Staff received training which enabled them to do their jobs effectively. Relatives told us the registered manager was very approachable and good at managing things. Feedback was sought from people and relatives to improve the service. Quality assurance systems were in place to drive improvement and monitor the quality of care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | Vista Office Centre, 50 Salisbury Road, Hounslow, TW4 6JQ |
|---|---|
| Neighbourhood | Heston, Hounslow |
| Phone | 020 8538 0127 |
| Registered manager | Bessie Owusu |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 3 inspection reports, latest 16 November 2021 (opens the Care Quality Commission website) Latest assessment published 13 May 2024; CQC's newer assessments are published on its website rather than as reports. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Jeremys Carebuddies Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 09787056 (opens Companies House) |
Nearest alternatives
- G Avant (Ealing) Home care, less than 0.1 miles awayGood
- G Avant (Hillingdon) Healthcare Services Limited Home care, less than 0.1 miles awayGood
- G Avant Healthcare Services ltd Home care, less than 0.1 miles awayGood
- G Eleada Care Services Home care, less than 0.1 miles awayGood
- G Goodluck Care Limited - Hounslow Home care, less than 0.1 miles awayGood
Getting help from London Borough of Hounslow
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Hounslow
- Ask for a care needs assessment
- Phone: 020 8583 3100, Monday to Thursday 9am to 5pm, Friday 9am to 4.45pm
- Support for carers
- Paying for care: London Borough of Hounslow
Checked on the council's website, November 2026.
Common questions
- Does Jeremys Carebuddies Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Jeremys Carebuddies Limited.
- When was Jeremys Carebuddies Limited last inspected?
- The Care Quality Commission's latest rating for Jeremys Carebuddies Limited was published on 13 May 2024.
- Who runs Jeremys Carebuddies Limited?
- Jeremys Carebuddies Limited is run by Jeremys Carebuddies Limited.
- What is Jeremys Carebuddies Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 13 May 2024.