Rainbow Care Solutions (Merseyside)
- Home care
- Dementia care
- Registered since 2017
- Central St Helens, St Helens, North West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
First rated Good in 2018, most recently Good in February 2024.
3 years
since the latest rating was published.
28 of 31
rated home care services in St Helens are rated Good, like this one.
Rainbow Care Solutions (Merseyside): inspection record
Rated Good in February 2024.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- RI Master Quality Health Care Services Requires improvement, less than 0.1 miles away
- G Winspear Garth Senior Care Ltd Good, less than 0.1 miles away
- – Red Robin Homecare Ltd Not yet rated, less than 0.1 miles away
- – The Integral Care Hub Not yet rated, 0.3 miles away
- G TogetherCare Good, 0.3 miles away
About the service
From the Care Quality Commission's inspection report published 17 February 2024. Quoted under the Open Government Licence.
Rainbow Care Solutions (Merseyside) provides care and support to people in their own homes across the St. Helens area. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of the inspection there were 32 people were being supported with personal care.
What inspectors found
Systems were in place to minimise the risk of harm to people. Procedures were available to staff for use in the event of a concern being raised. People told us they felt safe when their care and support was delivered.
Read the rest of CQC's summary
People were supported by care staff who had been safely recruited and there were enough staff employed to meet people's needs.
Known risks to people were reviewed, assessed and wherever possible, mitigated. The service worked with other agencies and healthcare professionals to support people with their safety and health.
People told us that staff delivering their care and support were respectful, caring and kind.
People were supported to express their views about the service. The provider was aware of their legal obligations. The service was in the process of introducing a new improved electronic management system. People and their family members had access to their records and care planning information on-line.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Dalitso Ngoma
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People with an eating disorder, Physical Disability, Sensory Impairment
Inspection report
Read the full inspection report (opens the Care Quality Commission website)4 inspection reports, latest 17 February 2024. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Rainbow Care Solutions Limited
- Ownership type
- Organisation
- Companies House number
- 05585783 (opens Companies House)
Rainbow Care Solutions Limited runs 5 services in England, 2 of them in the North West. 4 are rated Good or Outstanding and 1 has no rating yet.
Other services run by Rainbow Care Solutions Limited
- G Rainbow Care Solutions (Merseyside South) Good. Home care, Liverpool
- G Rainbow Care Solutions (Redditch) Good. Home care, Worcestershire, West Midlands
- G Rainbow Care Solutions (Staffordshire) Good. Home care, Staffordshire, West Midlands
- – Rainbow Care Solutions Coventry & Leicestershire Not yet rated. Home care, Coventry, West Midlands
Getting help from St Helens Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at St Helens Borough Council
- Ask for a care needs assessment
- Phone: 01744 676767, every day 8am to 10pm
- Support for carers
- Paying for care: St Helens Borough Council
Checked on the council's website, November 2026.
Common questions
- Does Rainbow Care Solutions (Merseyside) provide nursing care?
- The Care Quality Commission's register does not list nursing care for Rainbow Care Solutions (Merseyside).
- When was Rainbow Care Solutions (Merseyside) last inspected?
- The Care Quality Commission's latest rating for Rainbow Care Solutions (Merseyside) was published on 17 February 2024.
- Who runs Rainbow Care Solutions (Merseyside)?
- Rainbow Care Solutions (Merseyside) is run by Rainbow Care Solutions Limited. It runs 5 services in England, 2 of them in the North West.
- What is Rainbow Care Solutions (Merseyside)'s CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 17 February 2024.
Contact
- Phone
- 01744 410665
- Address
- Suite 2, 6th Floor, Century House, Hardshaw Street, St. Helens, WA10 1QU Map (opens Google Maps)
Compare nearby
- RI Master Quality Health Care Services Requires improvement, less than 0.1 miles away
- G Winspear Garth Senior Care Ltd Good, less than 0.1 miles away
- – Red Robin Homecare Ltd Not yet rated, less than 0.1 miles away
- – The Integral Care Hub Not yet rated, 0.3 miles away
- G TogetherCare Good, 0.3 miles away