Wellbeing Care Support Services

There were appropriate care plans and risk assessments in place, reflecting the support people required from staff. People had input in these where possible.

Medicines were managed, monitored and administered safely.

Infection prevention and control procedures were in place to reduce the risk of the spread of COVID-19.

The service had a new manager who was registering with the Care Quality Commission. They had already developed a positive relationship with people using the service and staff. Positive comments were made about the manager.

We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right Support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people.

Based on our review of the Safe and Well-led domains;

The service was able to demonstrate how they were meeting the underpinning principles of Right support, right care, right culture. People were supported in the least restrictive way possible and were encouraged to build independence and learn new skills. Care was person centred and individualised care plans were in place reflecting people's different personalities. The new manager had positive attitudes and values based around supporting people to lead as full and active lives as possible.