Shire Homecare Services
- Home care
- Dementia care
- Registered since 2018
- Hertfordshire, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Its last inspection improved it from Requires improvement to Good.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
151 of 188
rated home care services in Hertfordshire are rated Good, like this one.
Shire Homecare Services: inspection record
Rated Good in November 2019, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Buttercup Care Limited Good, 2 miles away
- – Best Believe You're Unique Limited Not yet rated, 2.1 miles away
- G LJ Sure Mercies Good, 2.2 miles away
- RI Axiom Home Care Limited Requires improvement, 2.5 miles away
- G Care4u2day Limited Good, 2.6 miles away
About the service
From the Care Quality Commission's inspection report published 15 November 2019. Quoted under the Open Government Licence.
Gaddesden Row Office is a domiciliary care service that is registered to provide personal care to people living in their own homes in the community. At the time of our inspection 61 people were being supported with personal care.
What inspectors found
There were some areas in the service delivery which required some improvements. The management team was further developing risk assessments, mental capacity assessments and care plans for people to ensure the support provided was in line with current best practice and legislation.
Read the rest of CQC's summary
People were very happy with the support they received. They felt safe and well supported by staff who were kind and caring. Relatives told us the service was reliable and delivered the support needed for people to live in their own homes.
Staff were allocated to support the same people where possible. This ensured people had continuity of care and their support needs were met by staff who knew them well.
People had their needs assessed before they used the service. Care plans and risk assessments were developed to give staff guidance on how to deliver care safely and effectively.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People told us they had confidence in staff and the management to raise any issues and these were listened to. The service was flexible and accommodated people's changing needs.
Staff knew how recognise when people were at risk of any abuse. They reported their concerns promptly internally and externally to local safeguarding authorities.
The management team supported staff to carry out their roles effectively through training, supervisions and competency assessments.
People received care and support in a personalised way from staff who they developed close and trusting relationships with.
People`s medicines were administered as intended by the prescriber by staff who were trained, and competency assessed.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Questions to ask the service
- Well-led was rated Requires improvement on 15 November 2019. Ask about changes in management and what has changed since the report.
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
Registration details
- Registered manager
- Treena Greany
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 15 November 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Shire Homecare Services Limited
- Ownership type
- Organisation
- Companies House number
- 09248200 (opens Companies House)
Getting help from Hertfordshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Hertfordshire County Council
- Ask for a care needs assessment
- Phone: 0300 123 4042, Monday to Friday, 8.30am to 5.30pm (closed weekends and public holidays)
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Shire Homecare Services provide nursing care?
- The Care Quality Commission's register does not list nursing care for Shire Homecare Services.
- When was Shire Homecare Services last inspected?
- The Care Quality Commission's latest rating for Shire Homecare Services was published on 15 November 2019.
- Who runs Shire Homecare Services?
- Shire Homecare Services is run by Shire Homecare Services Limited.
- What is Shire Homecare Services's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 15 November 2019.
Contact
- Phone
- 01442 503920
- Address
- Gaddesden Home Farm, Red Lion Lane, Bridens Camp, Hemel Hempstead, HP2 6EZ Map (opens Google Maps)
Compare nearby
- G Buttercup Care Limited Good, 2 miles away
- – Best Believe You're Unique Limited Not yet rated, 2.1 miles away
- G LJ Sure Mercies Good, 2.2 miles away
- RI Axiom Home Care Limited Requires improvement, 2.5 miles away
- G Care4u2day Limited Good, 2.6 miles away