Perfect Community Care
Home care, Newham
Good
Rated on
Rating from the Care Quality Commission.
Perfect Community Care: inspection record
Rated Good in February 2020.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Rated Good in February 2020.
The latest rating was published about 7 years ago.
How it compares locally
- One of 40 Good home care services in Newham, out of 44 with a rating.
About the service
From the Care Quality Commission's inspection report published 25 February 2020. Quoted under the Open Government Licence.
Perfect Community Care is a domiciliary care agency providing personal care to one adult at the time of the inspection.
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
People told us they were kept safe by the staff. People were safeguarded from the risk of abuse and staff knew how to blow the whistle if they observed poor practice.
Risk assessments were in place to protect people from known risks and management and staff took steps to always ensure people's risk was minimised. Staff were recruited to the service safely and appropriate checks performed on prospective staff.
Read the full summary
The service did not support anyone with medicines at the time of the inspection. However, people were reminded to take their medicines and the service observed this had been done as an extra safety measure.
People were involved in the initial assessment of needs to ensure the service could fully support them. The registered manager and staff had completed appropriate training. Consent to care and treatment was sought before care began.
People were encouraged to make their own choices in relation to aspects of their care. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People received support with light meal preparation. People were encouraged to be independent as much as possible. Staff were kind and respectful of people's diversity.
Care plans were personalised, contained likes and dislikes and people's communication needs. People and staff gave positive feedback on the management of the service.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | St. Marks Church & Community Centre, Tollgate Road, London, E6 5YA |
|---|---|
| Phone | 07759 487093 |
| Website | www.perfectcommunitycare.co.uk |
| Registered manager | Emily Joel |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 2 inspection reports, latest 25 February 2020 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Perfect Community Care Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 9119861 (opens Companies House) |
Nearest alternatives
- G Aspire Community Care & Support Ltd Home care, less than 0.1 miles awayGood
- G Precious Homes East London Home care, 0.7 miles awayGood
- G Global Social Care Services Home care, 0.8 miles awayGood
- – Provider24/7 Limited Home care, 0.8 miles awayNot yet rated
- – Ashton Care Ltd Home care, 1 mile awayNo overall rating
Getting help from London Borough of Newham
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Newham
- Ask for a care needs assessment
- Phone: 020 8430 2000, option 2, Monday to Thursday 9am to 5pm, Friday 9am to 4.45pm
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Newham
Checked on the council's website, November 2026.
Common questions
- Does Perfect Community Care provide nursing care?
- The Care Quality Commission's register does not list nursing care for Perfect Community Care.
- When was Perfect Community Care last inspected?
- The Care Quality Commission's latest rating for Perfect Community Care was published on 25 February 2020.
- Who runs Perfect Community Care?
- Perfect Community Care is run by Perfect Community Care Limited.
- What is Perfect Community Care's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 25 February 2020.