Aspire Community Care & Support Ltd
Home care, Newham
Good
Rated on
Rating from the Care Quality Commission.
Aspire Community Care & Support Ltd: inspection record
Rated Good in July 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 3 times since 2018. Rated Requires improvement in 2018, then Good in 2019 and July 2022.
The latest rating was published about 4 years ago.
How it compares locally
- One of 40 Good home care services in Newham, out of 44 with a rating.
About the service
From the Care Quality Commission's inspection report published 15 July 2022. Quoted under the Open Government Licence.
Aspire Community Care & Support Ltd provides personal care to people living in their own houses and flats. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of our inspection 29 people were using the service.
What inspectors found
People were safe at the service as there were procedures and systems in place that promoted their safety. Staff had been trained on safeguarding and knew actions to take if they suspected abuse. People's care needs, and risks were assessed; and care plans detailed how people's needs would be met and actions to minimise identified risks.
People received their medicines safely. Incidents and accidents were reported, and the registered manager reviewed them and took actions to reduce a repeat of such incidents. Staff followed infection control procedures. Staff were recruited safely and there were enough staff to meet people's needs.
Read the full summary
Staff received training and regular support to be effective in their roles. Staff supported people to access the healthcare services they needed to maintain good health.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service support this practice. People consented to their care before it was delivered. Staff and the provider understood their responsibilities to act within the Mental Capacity Act 2005.
Staff were kind and caring; and respected people's dignity, privacy and independence. People were involved in their care. Staff understood equality and diversity issues and promoted these.
There was a complaints procedure in place. People knew how to complain if they needed to. Staff told us they had the leadership and direction they needed to do their jobs effectively. The quality of the service was regularly assessed and monitored. The registered manager and staff demonstrated a commitment to their roles. The registered manager complied with the requirements of their registration.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | St. Marks Church & Community Centre, Tollgate Road, London, E6 5YA |
|---|---|
| Phone | 020 7055 3880 |
| Registered manager | Robert Ghandi |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 1 inspection report, latest 15 July 2022 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Aspire Community Care & Support Ltd |
|---|---|
| Ownership type | Organisation |
| Companies House number | 10627505 (opens Companies House) |
Aspire Community Care & Support Ltd runs 2 services in London. 1 is rated Good or Outstanding and 1 has no rating yet.
Other services run by Aspire Community Care & Support Ltd
- – Aspire Support Essex Home care, HaveringNot yet rated
Nearest alternatives
- G Perfect Community Care Home care, less than 0.1 miles awayGood
- G Precious Homes East London Home care, 0.7 miles awayGood
- G Global Social Care Services Home care, 0.8 miles awayGood
- – Provider24/7 Limited Home care, 0.8 miles awayNot yet rated
- – Ashton Care Ltd Home care, 1 mile awayNo overall rating
Getting help from London Borough of Newham
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Newham
- Ask for a care needs assessment
- Phone: 020 8430 2000, option 2, Monday to Thursday 9am to 5pm, Friday 9am to 4.45pm
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Newham
Checked on the council's website, November 2026.
Common questions
- Does Aspire Community Care & Support Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Aspire Community Care & Support Ltd.
- When was Aspire Community Care & Support Ltd last inspected?
- The Care Quality Commission's latest rating for Aspire Community Care & Support Ltd was published on 15 July 2022.
- Who runs Aspire Community Care & Support Ltd?
- Aspire Community Care & Support Ltd is run by Aspire Community Care & Support Ltd. It runs 2 services in London.
- What is Aspire Community Care & Support Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 15 July 2022.