Your Life (Guildford)
- Home care
- Dementia care
- Registered since 2018
- Guildford, Surrey, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2019.
6 months
since the latest rating was published.
177 of 209
rated home care services in Surrey are rated Good, like this one.
Your Life (Guildford): inspection record
Rated Good in April 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Albury Care Limited Good, 0.7 miles away
- G Everycare (Central Surrey) Good, 0.7 miles away
- – SCC Adult Social Care Supported Living and Mallow Crescent short breaks service No overall rating, 0.8 miles away
- – Luv To Care Ltd No overall rating, 0.8 miles away
- G All About Care Good, 0.9 miles away
What inspectors found
From the Care Quality Commission's assessment published 22 April 2026 (assessment visit 23 March 2026). Quoted under the Open Government Licence.
Date of assessment: 24 - 31 March 2026.
Your Life (Guildford) is a homecare service providing care and support to residents of The Clockhouse, a retirement community in Guildford.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
CQC onlyinspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of our assessment the service supported 6 people with personal care.
People received a safe and reliable service from staff who understood their individual needs. Staff understood how to minimise the risk of infection and had access to personal protective equipment when they needed it. People’s medicines were managed safely. Staff were recruited safely and had access to the induction, training and support they needed to carry out their roles.
Staff received safeguarding training and knew how to report any concerns they had about abuse or poor practice. The registered manager shared information with relevant agencies when safeguarding concerns were raised.
The provider promoted a culture of improvement. Incidents were reviewed and discussed to identify and implement learning. Staff were encouraged to develop their knowledge and skills.
The management team and staff worked well with people’s families and other professionals to achieve good outcomes for people. The provider’s governance systems enabled effective management oversight of the service.
The service had an open culture in which people were encouraged to speak up if they had concerns or suggestions. Staff were well supported by the management team and had access to advice and guidance when they needed it. Staff worked well together to meet people’s needs and there was a strong sense of teamwork.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last inspection, we rated this key question good. At this inspection, the rating has remained good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. At our last inspection, we rated this key question good. At this inspection, the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. At our last inspection, we rated this key question good. At this inspection, the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs. At our last inspection, we rated this key question good. At this inspection, the rating has remained good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last inspection, we rated this key question good. At this inspection, the rating has remained good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Kathleen Keogh
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 28 August 2019. Latest assessment published 22 April 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Yourlife Management Services LimitedBrand: Yourlife Management Services
- Ownership type
- Organisation
- Companies House number
- 07153519 (opens Companies House)
Yourlife Management Services Limited runs 126 services in England, 33 of them in the South East. 101 are rated Good or Outstanding, 3 are rated Requires improvement or Inadequate and 22 have no rating yet.
Other services run by Yourlife Management Services Limited
- G Corbett Court Good. Home care, West Sussex
- G Roswell Court Good. Home care, Devon, South West
- G Weighbridge Court Good. Home care, Essex, East of England
- G Your Life (Basingstoke) Good. Home care, Hampshire
See all 126 services run by Yourlife Management Services Limited
Getting help from Surrey County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Surrey County Council
- Ask for a care needs assessment
- Phone: 0300 200 1005, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Surrey County Council
Checked on the council's website, November 2026.
Common questions
- Does Your Life (Guildford) provide nursing care?
- The Care Quality Commission's register does not list nursing care for Your Life (Guildford).
- When was Your Life (Guildford) last inspected?
- The Care Quality Commission's latest rating for Your Life (Guildford) was published on 22 April 2026.
- Who runs Your Life (Guildford)?
- Your Life (Guildford) is run by Yourlife Management Services Limited. It runs 126 services in England, 33 of them in the South East.
- What is Your Life (Guildford)'s CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 22 April 2026.
Contact
- Phone
- 01483 502009
- Address
- The Clockhouse, 140 London Road, Guildford, GU1 1FF Map (opens Google Maps)
Compare nearby
- G Albury Care Limited Good, 0.7 miles away
- G Everycare (Central Surrey) Good, 0.7 miles away
- – SCC Adult Social Care Supported Living and Mallow Crescent short breaks service No overall rating, 0.8 miles away
- – Luv To Care Ltd No overall rating, 0.8 miles away
- G All About Care Good, 0.9 miles away