Craven Intermediate Care service
- Home care
- Dementia care
- Registered since 2012
- Skipton, North Yorkshire, Yorkshire and the Humber
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2016.
7 months
since the latest rating was published.
110 of 126
rated home care services in North Yorkshire are rated Good, like this one.
Craven Intermediate Care service: inspection record
Rated Good in April 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G On The Spot Homecare Service Good, 0.2 miles away
- G Dales Community Care Limited Good, 0.2 miles away
- G Just Ask Care and Support Community Interest Company Good, 0.2 miles away
- G Avalon Skipton Services Good, 0.3 miles away
- G S & S Home Care Limited Good, 4.5 miles away
What inspectors found
From the Care Quality Commission's assessment published 1 April 2026 (assessment visit 6 March 2026). Quoted under the Open Government Licence.
Assessment date: 10 March 2026 to 18 March 2026.
The Craven Intermediate Care service supports people in their own homes to regain independence following a period of ill‑health or hospital admission. At the time of the assessment, 14 people were using the service. The service provided safe, person‑centred reablement within a clear multi‑disciplinary framework. People consistently told us they felt safe and well‑supported, and staff demonstrated strong skills in managing risks, delivering rehabilitation, and responding promptly to changes in need. Care plans were detailed, goal-focused and regularly reviewed with people, ensuring support was tailored to what mattered to them. The service had the service user band of learning disability and autistic people. However, no one was being supported with this service user band at the time of the inspection.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
Staffing levels were appropriate, and people said staff spent the full duration of visits, worked patiently, and never rushed them. Leaders ensured staff were trained, supervised and supported, and digital systems provided effective oversight of call times, medication, incidents and environmental risks. Medicines, infection prevention and control, and safeguarding were all well managed, with no recent safeguarding incidents and strong assurance processes in place.
Partnership working was a strength. Health and social care professionals described communication and collaboration as excellent, and regular bi‑weekly multidisciplinary meetings ensured people’s progress and goals were understood by all involved. People received clear information in accessible formats, and feedback mechanisms were well established, with learning shared across the team.
The culture was consistently described as supportive, compassionate and improvement‑focused. Staff and professionals praised leaders as approachable, credible and responsive. Governance was strong, with regular audits, oversight systems and a structured service improvement plan. Overall, the service delivered safe, effective and caring reablement, with a strong focus on independence, partnership working and continuous improvement.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Tracy Beard
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)4 inspection reports, latest 5 January 2019. Latest assessment published 1 April 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- North Yorkshire CouncilBrand: North Yorkshire County Council
- Ownership type
- Organisation
North Yorkshire Council runs 30 services, all in Yorkshire and the Humber. 29 are rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.
Other services run by North Yorkshire Council
- G 5 Whitby Road Care Home Good. Care home, North Yorkshire
- G Ashfield (Skipton) Good. Care home, North Yorkshire
- G Benkhill Lodge Good. Care home, North Yorkshire
- G Carentan House Good. Care home, North Yorkshire
Getting help from North Yorkshire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at North Yorkshire Council
- Ask for a care needs assessment
- Phone: 0300 131 2131, Monday, Tuesday and Thursday 9am to 5pm, Wednesday 9.30am to 5pm, Friday 9am to 4.30pm
- Support for carers
- Paying for care: North Yorkshire Council
Checked on the council's website, November 2026.
Common questions
- Does Craven Intermediate Care service provide nursing care?
- The Care Quality Commission's register does not list nursing care for Craven Intermediate Care service.
- When was Craven Intermediate Care service last inspected?
- The Care Quality Commission's latest rating for Craven Intermediate Care service was published on 1 April 2026.
- Who runs Craven Intermediate Care service?
- Craven Intermediate Care service is run by North Yorkshire Council. It runs 30 services, all in Yorkshire and the Humber.
- What is Craven Intermediate Care service's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 1 April 2026.
Contact
- Phone
- 01609 535431
- Address
- 1 Belle Vue Square, Broughton Road, Skipton, BD23 1FJ Map (opens Google Maps)
Compare nearby
- G On The Spot Homecare Service Good, 0.2 miles away
- G Dales Community Care Limited Good, 0.2 miles away
- G Just Ask Care and Support Community Interest Company Good, 0.2 miles away
- G Avalon Skipton Services Good, 0.3 miles away
- G S & S Home Care Limited Good, 4.5 miles away