Nupath Care Northumberland
- Home care
- Registered since 2018
- Seghill, Northumberland, North East
No overall rating
No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
At a glance
2 ratings
Rated Good at every inspection since 2019.
3 months
since the latest rating was published.
97%
of rated home care services in Northumberland are Good or Outstanding (95% across the North East, 88% across England).
Nupath Care Northumberland: inspection record
This service has no overall rating at present. The squares show its earlier ratings.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Overall | ||||||||||||
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| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Bluebird Care (Northumberland South) (Good, less than 0.1 miles away) and Thompson Amour Limited T/A Heritage Healthcare North Tyneside (Good, less than 0.1 miles away).
Nearest home care services:
- – Aurora Home Care Ltd No overall rating, less than 0.1 miles away
- G Bluebird Care (Northumberland South) Good, less than 0.1 miles away
- G Thompson Amour Limited T/A Heritage Healthcare North Tyneside Good, less than 0.1 miles away
- G Helping Hands - East Northumberland Good, 0.1 miles away
- O Home Instead South East Northumberland Outstanding, 0.1 miles away
What inspectors found
From the Care Quality Commission's assessment published 20 July 2026 (assessment visit 30 May 2026). Quoted under the Open Government Licence.
Date of assessment: 29 May to 20 June 2026.As part of the assessment, we received feedback from people and relatives via email and reviewed information remotely. Nupath Care Northumberland provides homecare support to people with a range of needs, some of whom were living with complex needs. People receiving homecare support lived in their own homes with tailored support arrangements. This included people with specific health conditions and some with a learning disability and/or autism. We checked the provider was meeting the needs of people with a learning disability and autistic people, in line with the principles of Right support, right care, right culture. At the last inspection inDecember 2019, the service was rated good. At this inspection, we rated the service good.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
There were sufficient staff deployed to meet people’s needs in a timely way. Potential risks to people’s safety had been assessed and management plans developed. Medicines were managed appropriately, with regular audits completed to check people received their medicines on time. New staff were recruited safely and received training and support to fulfil their roles.
Staff understood safeguarding and whistle blowing processes and felt confident to raise concerns if needed. Safeguarding concerns and complaints had been reported and investigated.
Staff followed good infection prevention and control (IPC) practices and had completed relevant training.
People’s needs had been assessed, and the information gathered was used to develop personalised care plans. Care plans were focused on promoting independence and community participation. People had regular access to a range of healthcare professionals when required. Staff understood and supported people’s communication needs. People’s care was reviewed regularly and feedback received from people was positive.
The service had a clear management structure, with an experienced registered manager. Staff gave positive feedback about management support, teamwork and morale. Staff described the service as having a supportive culture and a clear focus on delivering personalised care.
The provider had a structured approach to quality assurance which had been effective in identifying areas for improvement. The service worked collaboratively with external partners such as the local authority and attended provider forums to share good practice.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this. -
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery. -
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Sandra Vitty
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Children 0-18 years, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People who misuse drugs and alcohol, Physical Disability, Sensory Impairment
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 6 December 2019. Latest assessment published 20 July 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- HH Community Care Limited
- Ownership type
- Organisation
- Companies House number
- 06554388 (opens Companies House)
HH Community Care Limited runs 5 services in England, 4 of them in the North East. 4 are rated Good or Outstanding and 1 has no rating yet.
Other services run by HH Community Care Limited
- G Helping Hands - East Northumberland Good. Home care, Northumberland
- G Helping Hands - West Northumberland Good. Home care, Northumberland
- G Nuliving Homecare Good. Home care, North Yorkshire, Yorkshire and the Humber
- G Nupath Care Gateshead Good. Home care, Gateshead
Getting help from Northumberland County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Northumberland County Council
- Ask for a care needs assessment
- Phone: 01670 536 400
- Support for carers
- Paying for care: Northumberland County Council
Checked on the council's website, November 2026.
Common questions
- Does Nupath Care Northumberland provide nursing care?
- The Care Quality Commission's register does not list nursing care for Nupath Care Northumberland.
- When was Nupath Care Northumberland last inspected?
- The Care Quality Commission's latest rating for Nupath Care Northumberland was published on 20 July 2026.
- Who runs Nupath Care Northumberland?
- Nupath Care Northumberland is run by HH Community Care Limited. It runs 5 services in England, 4 of them in the North East.
- What is Nupath Care Northumberland's CQC rating?
- No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
Contact
- Phone
- 01670 339672
- Address
- Unit 1, Apex Business Village, Annitsford, Cramlington, NE23 7BF Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Bluebird Care (Northumberland South) (Good, less than 0.1 miles away) and Thompson Amour Limited T/A Heritage Healthcare North Tyneside (Good, less than 0.1 miles away).
Nearest home care services:
- – Aurora Home Care Ltd No overall rating, less than 0.1 miles away
- G Bluebird Care (Northumberland South) Good, less than 0.1 miles away
- G Thompson Amour Limited T/A Heritage Healthcare North Tyneside Good, less than 0.1 miles away
- G Helping Hands - East Northumberland Good, 0.1 miles away
- O Home Instead South East Northumberland Outstanding, 0.1 miles away