Care Outlook (Oxford)
- Home care
- Dementia care
- Registered since 2013
- Oxfordshire, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
First rated Requires improvement in 2016, most recently Good in April 2024.
3 years
since the latest rating was published.
84 of 106
rated home care services in Oxfordshire are rated Good, like this one.
Care Outlook (Oxford): inspection record
Rated Good in April 2024.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Zenith Integrity Care Ltd Not yet rated, 0.8 miles away
- – Office Not yet rated, 2.2 miles away
- RI Curagate Oxford Requires improvement, 2.3 miles away
- – Merewood Healthcare Services Limited Not yet rated, 2.6 miles away
- G Crossroads Care (Oxford) Good, 2.6 miles away
What inspectors found
From the Care Quality Commission's assessment published 3 April 2024 (assessment visit 13 February 2024). Quoted under the Open Government Licence.
Care Outlook Oxford is a domiciliary care agency. They provide personal care to people living in their own homes. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of the inspection 92 people were receiving personal care. We looked at 7 quality statements: Learning culture, Involving people to manage risks, Safe and effective staffing, Responding to people’s immediate needs, Person centred care, Freedom to speak up and Governance and assurance.
- Safe Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
-
Safe
Good
Risks were assessed and mitigated. Staff understood people’s individual risks and protected them from harm. Staff were recruited safely and completed all relevant training. Lessons were learnt and shared with staff.
-
Caring
Good
People received care from kind caring staff who knew them well.
-
Responsive
Good
People received person centred care, and were involved in their care planning.
-
Well-led
Good
The provider and registered managers had effective systems and processes in place to ensure good oversight.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Georgiana Terrell
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)4 inspection reports, latest 9 January 2020. Latest assessment published 3 April 2024; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Care Outlook LtdBrand: Care Outlook
- Ownership type
- Organisation
- Companies House number
- 05302971 (opens Companies House)
Care Outlook Ltd runs 10 services in England, 3 of them in the South East. 5 are rated Good or Outstanding, 3 are rated Requires improvement or Inadequate and 2 have no rating yet.
Other services run by Care Outlook Ltd
- G Care Outlook (Battersea) Good. Home care, Wandsworth, London
- G Care Outlook (East Sussex) Good. Home care, East Sussex
- G Care Outlook (Hackney) Good. Home care, Hackney, London
- G Care Outlook (Twickenham)) Good. Home care, Richmond upon Thames, London
Getting help from Oxfordshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Oxfordshire County Council
- Ask for a care needs assessment
- Phone: 01865 519800, Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4pm
- Contact adult social care online
- Support for carers
- Paying for care: Oxfordshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Care Outlook (Oxford) provide nursing care?
- The Care Quality Commission's register does not list nursing care for Care Outlook (Oxford).
- When was Care Outlook (Oxford) last inspected?
- The Care Quality Commission's latest rating for Care Outlook (Oxford) was published on 3 April 2024.
- Who runs Care Outlook (Oxford)?
- Care Outlook (Oxford) is run by Care Outlook Ltd. It runs 10 services in England, 3 of them in the South East.
- What is Care Outlook (Oxford)'s CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 3 April 2024.
Contact
- Phone
- 01865 771348
- Address
- 53 West Way, Botley, Oxford, OX2 0JE Map (opens Google Maps)
Compare nearby
- – Zenith Integrity Care Ltd Not yet rated, 0.8 miles away
- – Office Not yet rated, 2.2 miles away
- RI Curagate Oxford Requires improvement, 2.3 miles away
- – Merewood Healthcare Services Limited Not yet rated, 2.6 miles away
- G Crossroads Care (Oxford) Good, 2.6 miles away