UK Home Care Limited - Carshalton office
Home care, Sutton
Good
Rated on
Rating from the Care Quality Commission.
UK Home Care Limited - Carshalton office: inspection record
Rated Good in December 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 2 times since 2020. Rated Good in 2020 and December 2022.
It has been rated Good at every inspection since 2020. The latest rating was published about 4 years ago.
How it compares locally
- One of 37 Good home care services in Sutton, out of 41 with a rating.
About the service
From the Care Quality Commission's inspection report published 7 December 2022. Quoted under the Open Government Licence.
UK Home Care Limited is a care agency providing personal care and support to people living in their own homes. At the time of our inspection six people were using the service.
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
People and/or their relatives told us they received good quality care. Staff were recruited following safe processes and there were sufficient numbers of staff to meet people's assessed care and support needs. Staff completed an induction that helped them to understand their roles and people they would support. Staff had ongoing training and support.
Medicines were managed safely. Staff were trained and competent to administer medicines. Staff maintained medicine administration records and these were reviewed and checked for accuracy.
Read the full summary
People had assessments that identified their care and support needs and any risks related to their health and well-being. A risk management plan was in place that provided staff with detailed guidance on how to support people safely to reduce those risks. Any changes in care and support were shared with care workers. Care records were routinely updated and reviewed.
Staff understood abuse and had completed safeguarding training on abuse and knew how to protect people from abuse and report concerns.
The provider had systems in place to monitor the service and the quality of care. The registered manager regularly reviewed the service to ensure people received care and support that was of a good standard. People and their relatives were asked for their feedback on the care provided.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
For more information, please read the detailed findings section of this report. If you are reading this as a separate summary, the full report can be found on the Care Quality Commission (CQC) website at www.cqc.org.uk
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | 109 Stavordale Road, Carshalton, SM5 1BU |
|---|---|
| Neighbourhood | St Helier, Sutton |
| Phone | 020 8395 0306 |
| Registered manager | Ambreen Raza |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 2 inspection reports, latest 7 December 2022 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | UK Home Care Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 11520137 (opens Companies House) |
Nearest alternatives
- G Clovecare Limited Home care, 0.1 miles awayGood
- G Happy Family Care Services Limited Home care, 0.1 miles awayGood
- G Chenash Homecare Specialists Home care, 0.2 miles awayGood
- G Raza Homecare Limited Home care, 0.4 miles awayGood
- G Bright Homecare Home care, 0.4 miles awayGood
Getting help from London Borough of Sutton
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Sutton
- Ask for a care needs assessment
- Phone: 020 8770 5000, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Sutton
Checked on the council's website, November 2026.
Common questions
- Does UK Home Care Limited - Carshalton office provide nursing care?
- The Care Quality Commission's register does not list nursing care for UK Home Care Limited - Carshalton office.
- When was UK Home Care Limited - Carshalton office last inspected?
- The Care Quality Commission's latest rating for UK Home Care Limited - Carshalton office was published on 7 December 2022.
- Who runs UK Home Care Limited - Carshalton office?
- UK Home Care Limited - Carshalton office is run by UK Home Care Limited.
- What is UK Home Care Limited - Carshalton office's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 7 December 2022.