Sefton New Directions Limited - Reablement Service
- Home care
- Dementia care
- Registered since 2018
- Netherton, Sefton, North West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
31 of 36
rated home care services in Sefton are rated Good, like this one.
Sefton New Directions Limited - Reablement Service: inspection record
Rated Good in December 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Choices Homecare (Central Sefton) Not yet rated, 0.7 miles away
- G Yes Care Services - Liverpool Good, 1 mile away
- G Glenelg Support Limited Good, 1.2 miles away
- – Aspirations Northwest Adults No overall rating, 1.2 miles away
- G ICare (GB) Limited - Sefton Good, 1.3 miles away
About the service
From the Care Quality Commission's inspection report published 21 December 2019. Quoted under the Open Government Licence.
Sefton New Directions Limited Reablement service provides short term support for people (up to six weeks) in their own homes. Support is rehabilitative in nature and is often provided to people following their discharge from hospital. At the time of our inspection, the service was providing support to 90 people.
What inspectors found
People had confidence in the staff who supported them. People received care and support from staff who were caring and enthusiastic about their role. Staff supported people to regain their independence, this enabled people to remain at home for longer.
Read the rest of CQC's summary
People told us staff provided support with dignity and consideration. Staff got to know people's needs and supported them in a person-centred way. People were involved in setting their own goals and aspirations and supported to achieve them with the direct involvement of staff.
Wherever possible, people received support from the same members of staff to help ensure their progress could be monitored more effectively.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Regular checks and audits were carried out to determine the quality and safety of the care and support being provided. Risk to people was assessed and measures were put in place to support people safely, whilst still respecting their freedom.
Staff were well supported in their role with appropriate training and supervision. Most staff had received additional training to meet the specific needs of the people they were caring for.
Feedback about the management of the service from people, their relatives and staff was positive. The registered manager and registered provider had met their legal requirements with the Care Quality Commission (CQC).
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Elaine Dow
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 21 December 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Sefton New Directions Limited
- Ownership type
- Organisation
- Companies House number
- 06052757 (opens Companies House)
Sefton New Directions Limited runs 6 services, all in the North West. 6 are rated Good or Outstanding.
Other services run by Sefton New Directions Limited
- O Sefton New Directions Limited - Hudson Road Outstanding. Care home, Sefton
- G James Dixon Court Good. Care home, Sefton
- G Sefton New Directions Limited - Aintree Lane Good. Care home, Sefton
- G Sefton New Directions Limited - Chase Heys Resource Centre Good. Care home, Sefton
Getting help from Sefton Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Sefton Council
- Ask for a care needs assessment
- Phone: 0345 140 0845, Monday to Thursday 9am to 5.30pm, Friday 9am to 5pm
- Support for carers
- Paying for care: Sefton Council
Checked on the council's website, November 2026.
Common questions
- Does Sefton New Directions Limited - Reablement Service provide nursing care?
- The Care Quality Commission's register does not list nursing care for Sefton New Directions Limited - Reablement Service.
- When was Sefton New Directions Limited - Reablement Service last inspected?
- The Care Quality Commission's latest rating for Sefton New Directions Limited - Reablement Service was published on 21 December 2019.
- Who runs Sefton New Directions Limited - Reablement Service?
- Sefton New Directions Limited - Reablement Service is run by Sefton New Directions Limited. It runs 6 services, all in the North West.
- What is Sefton New Directions Limited - Reablement Service's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 21 December 2019.
Contact
- Phone
- 0151 737 7834
- Address
- Office B 10 Magdalen Square, Netherton, Bootle, L30 5QH Map (opens Google Maps)
Compare nearby
- – Choices Homecare (Central Sefton) Not yet rated, 0.7 miles away
- G Yes Care Services - Liverpool Good, 1 mile away
- G Glenelg Support Limited Good, 1.2 miles away
- – Aspirations Northwest Adults No overall rating, 1.2 miles away
- G ICare (GB) Limited - Sefton Good, 1.3 miles away