ICare (GB) Limited - Sefton
- Home care
- Dementia care
- Registered since 2018
- Netherton, Sefton, North West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
31 of 36
rated home care services in Sefton are rated Good, like this one.
ICare (GB) Limited - Sefton: inspection record
Rated Good in December 2019.
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- O Outreach Services Outstanding, less than 0.1 miles away
- – Aspirations Northwest Adults No overall rating, 0.2 miles away
- G Manna House Good, 0.3 miles away
- G Liver Care Ltd Good, 0.7 miles away
- G Glenelg Support Limited Good, 1.2 miles away
About the service
From the Care Quality Commission's inspection report published 10 December 2019. Quoted under the Open Government Licence.
I Care is a domiciliary care service that provides support and personal care to people in their own homes. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided. At the time of our inspection 64 people were receiving support with personal care.
What inspectors found
People and family members spoke positively about the service and told us staff were professional, helpful and kind.
Read the rest of CQC's summary
Positive relationships had been developed between staff and people they supported. People said calls to their home were never missed and that staff usually arrived on time.
People using the service and staff were involved in the development of their care through regular reviews meetings.
People told us they had no complaints or were confident they would be listened to if they did. The management team completed checks of completed paperwork by staff regularly and submitted quality audits on a three monthly basis for the local authority; we saw that actions were identified and addressed to bring about improvements.
People's care records provided information about individual backgrounds and their support needs, to guide staff effectively. The service worked with family members to maintain people's health and wellbeing.
Staff had been recruited safely. There were sufficient numbers of staff employed to support people. Vacant shifts and calls because of absence were covered from within the staff team. Agency staff were not used.
Staff received a comprehensive induction and regular training and support. Staff told us they enjoyed working for the service.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered with the CQC since
- What it provides
- Domiciliary care service, Extra Care housing services
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People who misuse drugs and alcohol, People with an eating disorder, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 10 December 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- I Care (GB) Limited
- Ownership type
- Organisation
- Companies House number
- 02905218 (opens Companies House)
I Care (GB) Limited runs 13 services in England, 11 of them in the North West. 9 are rated Good or Outstanding, 2 are rated Requires improvement or Inadequate and 2 have no rating yet.
Other services run by I Care (GB) Limited
- G I Care (GB) Limited - Blackburn Good. Home care, Blackburn with Darwen
- G I Care (GB) Limited - Wirral Good. Home care, Wirral
- G ICare (GB) Limited Good. Home care, Bury
- G ICare (GB) Limited - Blackpool, Fylde and Wyre Good. Home care, Blackpool
Getting help from Sefton Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Sefton Council
- Ask for a care needs assessment
- Phone: 0345 140 0845, Monday to Thursday 9am to 5.30pm, Friday 9am to 5pm
- Support for carers
- Paying for care: Sefton Council
Checked on the council's website, November 2026.
Common questions
- Does ICare (GB) Limited - Sefton provide nursing care?
- The Care Quality Commission's register does not list nursing care for ICare (GB) Limited - Sefton.
- When was ICare (GB) Limited - Sefton last inspected?
- The Care Quality Commission's latest rating for ICare (GB) Limited - Sefton was published on 10 December 2019.
- Who runs ICare (GB) Limited - Sefton?
- ICare (GB) Limited - Sefton is run by I Care (GB) Limited. It runs 13 services in England, 11 of them in the North West.
- What is ICare (GB) Limited - Sefton's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 10 December 2019.
Contact
- Phone
- 0151 705 0812
- Address
- Suite A, Ground Floor Office, Sefton House, Bridle Road, Bootle, L30 4XR Map (opens Google Maps)
Compare nearby
- O Outreach Services Outstanding, less than 0.1 miles away
- – Aspirations Northwest Adults No overall rating, 0.2 miles away
- G Manna House Good, 0.3 miles away
- G Liver Care Ltd Good, 0.7 miles away
- G Glenelg Support Limited Good, 1.2 miles away