Silverdale Care Limited
Home care, Hounslow
Good
Rated on
Rating from the Care Quality Commission.
Silverdale Care Limited: inspection record
Rated Good in March 2022.
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Ratings published by the Care Quality Commission.
Rated Good in March 2022.
The latest rating was published about 5 years ago.
How it compares locally
- One of 40 Good home care services in Hounslow, out of 44 with a rating.
About the service
From the Care Quality Commission's inspection report published 23 March 2022. Quoted under the Open Government Licence.
Silverdale Care Limited is a domiciliary care agency providing personal care and support to people living in their own homes. At the time of our inspection, they were providing care and support to four people.
The company is owned and managed by a small team, who also provide the care.
What inspectors found
People were happy with the care they received. They told us the agency was reliable, they arrived on time and provided personalised care. They had good relationships with the staff and enjoyed their company.
At the time of our inspection, the only staff working at the agency were the registered manager (one of the directors of the company) and the other two directors. Two of the directors provided care to people. Sometimes, they needed extra support and sourced care workers from a recruitment agency. They did not provide training to these staff, who already had a range of training from the recruitment agency. These staff accompanied one of the directors on visits, so were always supervised.
Read the full summary
The provider had systems for monitoring the quality of the service, assessing risks and assessing people's needs. People's care was planned, and they were involved in making decisions. People told us they knew the directors well and were happy to raise any concerns they had with them. There were formal systems for responding to complaints and other adverse events, although there had not been any.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Questions to ask the service
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | Suite 2A, 10 Vista Office Centre, 50 Salisbury Road, Hounslow, TW4 6JQ |
|---|---|
| Neighbourhood | Heston, Hounslow |
| Phone | 07951 999553 |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 1 inspection report, latest 23 March 2022 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Silverdale Care Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 10758936 (opens Companies House) |
Nearest alternatives
- G Avant (Ealing) Home care, less than 0.1 miles awayGood
- G Avant (Hillingdon) Healthcare Services Limited Home care, less than 0.1 miles awayGood
- G Avant Healthcare Services ltd Home care, less than 0.1 miles awayGood
- G Eleada Care Services Home care, less than 0.1 miles awayGood
- G Goodluck Care Limited - Hounslow Home care, less than 0.1 miles awayGood
Getting help from London Borough of Hounslow
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Hounslow
- Ask for a care needs assessment
- Phone: 020 8583 3100, Monday to Thursday 9am to 5pm, Friday 9am to 4.45pm
- Support for carers
- Paying for care: London Borough of Hounslow
Checked on the council's website, November 2026.
Common questions
- Does Silverdale Care Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Silverdale Care Limited.
- When was Silverdale Care Limited last inspected?
- The Care Quality Commission's latest rating for Silverdale Care Limited was published on 23 March 2022.
- Who runs Silverdale Care Limited?
- Silverdale Care Limited is run by Silverdale Care Limited.
- What is Silverdale Care Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 23 March 2022.