Housing 21 - Rohan Gardens

People were confident staff would assist them if they required any support with their safety. Risks to people's safety were now appropriately assessed and monitored. People's care plans and risk assessments were regularly updated as their needs changed. Staff had completed training linked to people's specific safety needs and promptly took action to support people when they wanted assistance. People were supported to have the medicines they needed to remain well. Staff took action to reduce the likelihood of the spread of infections.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

Improvements had been made to the way the service was managed and monitored. Governance systems now alerted the registered manager to any concerns or improvements required in the safety and quality of the service. There was a positive and open culture within the service. People had opportunities to share their views about the service and were complimentary about the support they received. People and staff told us the registered manager was visible and approachable. The service worked positively in partnership with health and social care colleagues to meet people's needs.

We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. 'Right support, right care, right culture' is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.