Rated Care Homes

Onnuri Care

Home care, Kingston upon Thames

G

Good

Rated on

Rating from the Care Quality Commission.

Onnuri Care: inspection record

Home care, Kingston upon Thames

Rated Good in September 2021.

Onnuri Care: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Rated Good in September 2021.

The latest rating was published about 5 years ago.

How it compares locally

  • One of 30 Good home care services in Kingston upon Thames, out of 33 with a rating.

What inspectors found

From the Care Quality Commission's inspection report published 11 September 2021. Quoted under the Open Government Licence.

My Homecare Kingston provides personal care to people in their own homes. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided. There were 13 people using the service at the time of this inspection.

People's experience of using this service and what we found. Relatives of people using the service said they were happy with the service provided and would recommend the service to others. They told us their family members were supported by staff who understood how to keep them safe and were caring and respectful towards them.

Read the full summary

People were supported by staff who were recruited safely, had appropriate training and were well supported by the registered manager. Staff understood how to safeguard people using the service and were confident any concerns raised would be listened to.

Procedures were in place and followed for the safe management and administration of medicines and infection prevention and control.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

People's care was planned around their wishes, preferences and needs. Relatives understood how to complain but had not needed to because they were happy with the care provided. They were confident that, if they contacted the administrative office, the management team would respond to them promptly.

Systems were in place to monitor the quality of care people received as well as their satisfaction with it. People, relatives and staff were encouraged to share their feedback.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Questions to ask the service

  • The last rating is 5 years old. Ask what has changed since then.
  • Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
  • Ask how visit times are agreed and who covers when your usual carer is away.

Contact and registration details

Details for Onnuri Care
Address151 High Street, New Malden, KT3 4BH
NeighbourhoodNew Malden, Kingston upon Thames
Phone020 8949 7861
Websitewww.onnuricare.co.uk
Registered managerAnjeong Lee
Registered with the CQC since
What it provides
  • Domiciliary care service
  • Supported living service
Who it supports
  • Dementia
  • Learning disabilities or autistic spectrum disorder
  • Mental Health
  • Older People
  • Physical Disability
  • Younger Adults
Inspection reports 1 inspection report, latest 11 September 2021 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website.

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Provider details for Onnuri Care
ProviderOnnuri Care Limited
Ownership typeOrganisation
Companies House number12084641 (opens Companies House)

Nearest alternatives

  1. G
    Noblesse Care Ltd Home care, 0.6 miles away
    Good
  2. G
    Aid With Care Limited Home care, 0.7 miles away
    Good
  3. G
    Concord Care Services Home care, 0.7 miles away
    Good
  4. G
    Kerr-Care At Home Services Ltd - Right At Home (Wimbledon, Putney and Kingston) Home care, 0.7 miles away
    Good
  5. G
    Leys Consultants Home care, 0.7 miles away
    Good

See all home care in Kingston upon Thames

Getting help from Royal Borough of Kingston upon Thames

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Onnuri Care provide nursing care?
The Care Quality Commission's register does not list nursing care for Onnuri Care.
When was Onnuri Care last inspected?
The Care Quality Commission's latest rating for Onnuri Care was published on 11 September 2021.
Who runs Onnuri Care?
Onnuri Care is run by Onnuri Care Limited.
What is Onnuri Care's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 11 September 2021.