Rumney Care and Ambulance Service Bristol
- Home care
- Dementia care
- Registered since 2019
- Bristol, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
47 of 49
rated home care services in Bristol are rated Good, like this one.
Rumney Care and Ambulance Service Bristol: inspection record
Rated Good in May 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Seren Healthcare Solutions Limited No overall rating, less than 0.1 miles away
- G Bristol ECHS Good, 1.2 miles away
- G Synergy Complex Care Ltd Good, 1.6 miles away
- G Helping Hands Bristol Good, 2.2 miles away
- – SeeAbility South Gloucestershire Support Service No overall rating, 2.4 miles away
What inspectors found
From the Care Quality Commission's inspection report published 11 May 2022. Quoted under the Open Government Licence.
People felt safe and well looked after. Risk assessments had been completed and there were systems in place for monitoring changes to people's needs. People were kept safe with infection prevention and control processes. Staff had received safeguarding training and knew how to recognise and report concerns.
Read the rest of CQC's summary
People's choices and preferences were clearly recorded in care plans and records. Care staff received appropriate training to provide safe and effective care. An electronic care system had been introduced to record and monitor care provision. Medicine records were accurately recorded.
People experienced regular care staff and felt that their needs and preferences were known. People and their relatives felt valued by the registered manager and care staff and described them as kind and caring.
People were involved in their assessments and regular reviews, care plans were person centred. People were asked how they wanted care provided and were supported to receive the care they chose.
Training and care quality was audited. All staff had received up to date training in a range of topics, relevant to providing good care. People were regularly asked to provide feedback about their care. There were systems and processes in place to address any concerns.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Hayley Quinn
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 11 May 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 10570527 (opens Companies House)
Getting help from Bristol City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Bristol City Council
- Ask for a care needs assessment
- Phone: 0117 922 2700
- Contact adult social care online
- Support for carers
- Paying for care: Bristol City Council
Checked on the council's website, November 2026.
Common questions
- Does Rumney Care and Ambulance Service Bristol provide nursing care?
- The Care Quality Commission's register does not list nursing care for Rumney Care and Ambulance Service Bristol.
- When was Rumney Care and Ambulance Service Bristol last inspected?
- The Care Quality Commission's latest rating for Rumney Care and Ambulance Service Bristol was published on 11 May 2022.
- Who runs Rumney Care and Ambulance Service Bristol?
- Rumney Care and Ambulance Service Bristol is run by Rumney Care and Ambulance Service Ltd.
- What is Rumney Care and Ambulance Service Bristol's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 11 May 2022.
Contact
- Phone
- 07868 706429
- Address
- Office 6, Richmond House, Avonmouth Way, Bristol, BS11 8DE Map (opens Google Maps)
Compare nearby
- – Seren Healthcare Solutions Limited No overall rating, less than 0.1 miles away
- G Bristol ECHS Good, 1.2 miles away
- G Synergy Complex Care Ltd Good, 1.6 miles away
- G Helping Hands Bristol Good, 2.2 miles away
- – SeeAbility South Gloucestershire Support Service No overall rating, 2.4 miles away