Home Angels Chorley
- Home care
- Dementia care
- Registered since 2020
- Chorley, Lancashire, North West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
First rated Requires improvement in 2016, most recently Good in May 2022.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
183 of 199
rated home care services in Lancashire are rated Good, like this one.
Home Angels Chorley: inspection record
Rated Good in May 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Visiting Angels Central Lancashire Good, less than 0.1 miles away
- – Bespoke Specialist Care Ltd Not yet rated, 0.1 miles away
- G Eden Futures - North West Region Good, 0.2 miles away
- RI Chorley Domiciliary Service Requires improvement, 0.3 miles away
- G Creative Support - Chorley & Wigan Services Good, 0.3 miles away
About the service
From the Care Quality Commission's inspection report published 14 May 2022. Quoted under the Open Government Licence.
This service is a domiciliary care agency. It provides personal care to people living in their own houses and flats. At the time of the inspection the agency supported 12 people with personal care needs.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
Processes for recruitment need to be more robust to ensure all checks were completed. We have made a recommendation about this. People we spoke with were positive about the agency and the support provided. One person said, "They are so kind the best agency we have had." Staff were recruited safely and deployed to meet specific needs of people. Staff demonstrated a good understanding about safeguarding people from the risk of abuse and training was provided and regularly updated. Staff managed medicines according to national guidelines. Support for people was planned to ensure the persons needs and wishes were considered. Risks were assessed in individual homes and person centred to ensure people were protected and could be supported safely. Staff were provided with personal protective equipment to protect people and themselves from the spread of infection.
Read the rest of CQC's summary
People received support with their healthcare and nutritional needs. they were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. Staff training was ongoing and comments from staff were positive about access and training courses on offer. Staff we spoke with confirmed this.
People supported by the agency told us staff who visited them were polite, reliable and professional in their approach to their work. Staff supported people to attend healthcare appointments if necessary.
The service had a complaints procedure which was made available to people they supported. People we spoke with told us they knew how to make a complaint if they had any concerns.
The registered manager/owner had auditing systems to maintain ongoing oversight of the service and make improvements where necessary. Quality assurance processes ensured people were able to give their views of the service and improvements made when they were identified.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 14 May 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Miss Nicolla Moran
- Ownership type
- Individual
Getting help from Lancashire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Lancashire County Council
- Ask for a care needs assessment
- Phone: 0300 123 6720. Out-of-hours emergencies: 0300 123 6722
- Support for carers
- Paying for care: Lancashire County Council
Checked on the council's website, November 2026.
Common questions
- Does Home Angels Chorley provide nursing care?
- The Care Quality Commission's register does not list nursing care for Home Angels Chorley.
- When was Home Angels Chorley last inspected?
- The Care Quality Commission's latest rating for Home Angels Chorley was published on 14 May 2022.
- Who runs Home Angels Chorley?
- Home Angels Chorley is run by Miss Nicolla Moran.
- What is Home Angels Chorley's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 14 May 2022.
Contact
- Phone
- 07775 670633
- Address
- 11a Cheapside, Chorley, PR7 2EX Map (opens Google Maps)
Compare nearby
- G Visiting Angels Central Lancashire Good, less than 0.1 miles away
- – Bespoke Specialist Care Ltd Not yet rated, 0.1 miles away
- G Eden Futures - North West Region Good, 0.2 miles away
- RI Chorley Domiciliary Service Requires improvement, 0.3 miles away
- G Creative Support - Chorley & Wigan Services Good, 0.3 miles away