Care4Now
- Home care
- Registered since 2020
- Shirley, Solihull, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
34 of 40
rated home care services in Solihull are rated Good, like this one.
Care4Now: inspection record
Rated Good in January 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Caremark Solihull Good, 0.5 miles away
- G Helping Hands Solihull Good, 0.5 miles away
- G Advance Healthcare- Trinity Apartments Good, 0.6 miles away
- G Solihull Village Good, 0.6 miles away
- – Omnia Support Limited (Solihull) Not yet rated, 0.7 miles away
About the service
From the Care Quality Commission's inspection report published 27 January 2022. Quoted under the Open Government Licence.
Care4Now is a domiciliary care service providing personal care to 3 people over the age of 65 living in their own homes.
What inspectors found
People received safe care from staff who understood how to support them and who they knew well. Risk assessments in place assessed risks associated with people's care and health needs and gave direction to staff about how to minimise known risks and keep people safe. If people required support to receive their medicines, this was done safely and as prescribed. Recruitment processes in place ensured that only those staff assessed as safe and competent to work with vulnerable adults were recruited. There were sufficient numbers of staff available to meet people's needs. Care staff understood the importance of taking precautions to reduce the risk of spreading infection.
Read the rest of CQC's summary
People's capacity to make day-to-day decisions had been considered and assessed. The service was working within the requirements of the Mental Capacity Act 2005. New staff received a period of induction when then completed training and worked alongside an experienced staff member. All staff received an ongoing programme of training to keep their skills and knowledge up to date.
People were supported by care staff who cared for them and we received positive feedback about how people were treated with respect and dignity. People's cultural needs were known by care staff and care was provided in a way which supported people's equality and diversity characteristics.
Care plans were person centred and gave comprehensive information about the person, their needs and how they wished to be supported. People's communication needs were considered, and information was provided in ways people could understand.
Checks and audits in place enabled the service to monitor, learn and improve the quality of care and support people received. Feedback was obtained from people and relatives to help improve the service. Staff felt supported by the registered manager.
Questions to ask the service
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Alice Quinn
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 27 January 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Care4Now Ltd
- Ownership type
- Organisation
- Companies House number
- 11747990 (opens Companies House)
Getting help from Solihull Metropolitan Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Solihull Metropolitan Borough Council
- Ask for a care needs assessment
- Phone: 0121 704 8007, weekdays 9am to 5pm (Wednesdays from 10am)
- Contact adult social care online
- Support for carers
- Paying for care: Solihull Metropolitan Borough Council
Checked on the council's website, November 2026.
Common questions
- Does Care4Now provide nursing care?
- The Care Quality Commission's register does not list nursing care for Care4Now.
- When was Care4Now last inspected?
- The Care Quality Commission's latest rating for Care4Now was published on 27 January 2022.
- Who runs Care4Now?
- Care4Now is run by Care4Now Ltd.
- What is Care4Now's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 27 January 2022.
Contact
- Phone
- 07534 405990
- Address
- 117 Stanway Road, Shirley, Solihull, B90 3JQ Map (opens Google Maps)
Compare nearby
- G Caremark Solihull Good, 0.5 miles away
- G Helping Hands Solihull Good, 0.5 miles away
- G Advance Healthcare- Trinity Apartments Good, 0.6 miles away
- G Solihull Village Good, 0.6 miles away
- – Omnia Support Limited (Solihull) Not yet rated, 0.7 miles away