Advance Healthcare- Trinity Apartments
- Home care
- Dementia care
- Registered since 2024
- Shirley, Solihull, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2022.
4 months
since the latest rating was published.
34 of 40
rated home care services in Solihull are rated Good, like this one.
Advance Healthcare- Trinity Apartments: inspection record
Rated Good in June 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Solihull Village Good, less than 0.1 miles away
- G Helping Hands Solihull Good, 0.1 miles away
- G Caremark Solihull Good, 0.2 miles away
- G DT Care Services Good, 0.4 miles away
- G Care4Now Good, 0.6 miles away
What inspectors found
From the Care Quality Commission's assessment published 29 June 2026 (assessment visit 14 May 2026). Quoted under the Open Government Licence.
Date of inspection: 2 June to 11 June 2026. Advance Healthcare – Trinity Apartments is registered to provide accommodation and personal care. There are 52 apartments, 25 people were receiving regulated activities at the time of inspection.This inspection was completed because we had not inspected this service since 29 October 2020. Since the last inspection the organisation has changed ownership and there has been a change of registered manager. The inspection covered all 5 key questions of safe, effective, caring, responsive and well-led.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
The service provided consistently good care across all key areas of safe, effective, caring, responsive and well-led. Systems and processes were well established and ensured people received safe, person-centred care that met their individual needs and preferences. There was a strong organisational culture focused on safety, continuous learning and improvement, with effective oversight from management and governance systems.
Staff demonstrated a clear understanding of their roles and responsibilities and worked collaboratively to deliver high-quality care. Recruitment processes were robust, and staff received appropriate training, supervision and support to ensure they had the skills and knowledge required. Communication within the team was effective, with regular handovers and information sharing systems in place to ensure continuity of care.
Care planning and risk management were comprehensive and personalised, reflecting people’s health needs, preferences and life histories. The provider worked in partnership with health and social care professionals to ensure coordinated and seamless care, particularly during transitions between services.
There was a strong emphasis on promoting independence, choice and control, enabling people to live as independently as possible while ensuring their safety. Governance systems, including audits and quality monitoring processes, were effective in identifying areas for improvement and driving positive outcomes.
Leadership was visible, supportive and approachable, fostering an open and inclusive culture where staff felt valued and able to raise concerns. Overall, the service was well managed, forward-thinking and committed to delivering safe, effective and compassionate care.
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Safe
Good
Safe
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last assessment we rated this key question good. At this assessment the rating has remained good.
Good: This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has remained good.
Good: This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has remained good.
Good: This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has remained good.
Good: This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question good. At this assessment the rating has remained good.
Good: This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Johanna Miller
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Advance Health Care UK LtdBrand: City and County Healthcare Group
- Ownership type
- Organisation
- Companies House number
- 06512954 (opens Companies House)
Advance Health Care UK Ltd runs 10 services, all in the West Midlands. 5 are rated Good or Outstanding, 2 are rated Requires improvement or Inadequate and 3 have no rating yet.
Other services run by Advance Health Care UK Ltd
- G Advance Healthcare (Broad Meadow) Good. Home care, Dudley
- G Advance Healthcare (Bushfield Court) Good. Home care, Wolverhampton
- G Advance Healthcare- Hampton House Good. Home care, Solihull
- G Advance Healthcare- Phoenix House Good. Home care, Solihull
Getting help from Solihull Metropolitan Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Solihull Metropolitan Borough Council
- Ask for a care needs assessment
- Phone: 0121 704 8007, weekdays 9am to 5pm (Wednesdays from 10am)
- Contact adult social care online
- Support for carers
- Paying for care: Solihull Metropolitan Borough Council
Checked on the council's website, November 2026.
Common questions
- Does Advance Healthcare- Trinity Apartments provide nursing care?
- The Care Quality Commission's register does not list nursing care for Advance Healthcare- Trinity Apartments.
- When was Advance Healthcare- Trinity Apartments last inspected?
- The Care Quality Commission's latest rating for Advance Healthcare- Trinity Apartments was published on 29 June 2026.
- Who runs Advance Healthcare- Trinity Apartments?
- Advance Healthcare- Trinity Apartments is run by Advance Health Care UK Ltd. It runs 10 services, all in the West Midlands.
- What is Advance Healthcare- Trinity Apartments's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 29 June 2026.
Contact
- Phone
- 07974 264321
- Address
- 1 Trinity Way, Shirley, Solihull, B90 3FE Map (opens Google Maps)
Compare nearby
- G Solihull Village Good, less than 0.1 miles away
- G Helping Hands Solihull Good, 0.1 miles away
- G Caremark Solihull Good, 0.2 miles away
- G DT Care Services Good, 0.4 miles away
- G Care4Now Good, 0.6 miles away