Home Instead Stoke Newington, Leyton & Wanstead
Home care, Hackney
Good
Rated on
Rating from the Care Quality Commission.
Home Instead Stoke Newington, Leyton & Wanstead: inspection record
Rated Good in February 2022.
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Ratings published by the Care Quality Commission.
Rated Good in February 2022.
The latest rating was published about 5 years ago.
How it compares locally
- One of 22 Good home care services in Hackney, out of 25 with a rating.
About the service
From the Care Quality Commission's inspection report published 16 February 2022. Quoted under the Open Government Licence.
Home Instead Senior Care Stoke Newington is a domiciliary care agency providing personal care to people in their own homes. At the time of our inspection there were 6 people receiving personal care from the service.
What inspectors found
People using the service and relatives told us people were safe and they trusted the care staff. We have made a recommendation about confidentiality to ensure the provider always understands when to share personal information with relatives. Staff knew how to report any concerns in order to safeguard people from potential abuse.
People had person-centred care plans with information about their preferences and plans to mitigate the health risks they faced. Staff knew how to keep people safe in an emergency.
Read the full summary
The provider managed people's medicines safely and kept people safe from the risk of the spread of infection.
There were enough staff to meet people's needs and staff were well trained to understand their role. Staff knew people well and were friendly and caring. Staff supported people to eat and drink and have access to healthcare so people got the right support.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
There was an open culture at the service. People using the service, relatives and staff knew how to raise concerns if they needed to and felt concerns would be acted upon. There was good management at the service and they communicated well with people and staff. The provider had effective systems in place to monitor the care provided and drive forward improvements.
Questions to ask the service
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | Arthaus,, 203 Richmond Road, London, E8 3NJ |
|---|---|
| Neighbourhood | Hackney town, Hackney |
| Phone | 020 8194 5100 |
| Website | www.homeinstead.co.uk/stoke-newington |
| Registered manager | Shumana Akhtar |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 1 inspection report, latest 16 February 2022 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Hearthstone Care Services Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 12256370 (opens Companies House) |
Nearest alternatives
- – London Borough of Hackney Extra Care Home care, 0.1 miles awayNo overall rating
- G Care Outlook (Hackney) Home care, 0.2 miles awayGood
- G Unique Care UK Home care, 0.2 miles awayGood
- G YoD Care Services Home care, 0.2 miles awayGood
- G Social Care 4U Home care, 0.4 miles awayGood
Getting help from London Borough of Hackney
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Hackney
- Ask for a care needs assessment
- Phone: 020 8356 6262, Monday, Tuesday, Thursday and Friday 9am to 5pm, Wednesday 9am to 4pm. Out of hours: 020 8356 2300
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Hackney
Checked on the council's website, November 2026.
Common questions
- Does Home Instead Stoke Newington, Leyton & Wanstead provide nursing care?
- The Care Quality Commission's register does not list nursing care for Home Instead Stoke Newington, Leyton & Wanstead.
- When was Home Instead Stoke Newington, Leyton & Wanstead last inspected?
- The Care Quality Commission's latest rating for Home Instead Stoke Newington, Leyton & Wanstead was published on 16 February 2022.
- Who runs Home Instead Stoke Newington, Leyton & Wanstead?
- Home Instead Stoke Newington, Leyton & Wanstead is run by Hearthstone Care Services Limited.
- What is Home Instead Stoke Newington, Leyton & Wanstead's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 16 February 2022.