Lotus Lodge
Care home, Redbridge, 7 beds
Good
Rated on
Rating from the Care Quality Commission.
Lotus Lodge: inspection record
Rated Good in May 2023, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 5 times since 2016. Rated Good in 2016, then Requires improvement in 2019, 2020 and 2022, then Good in May 2023.
Its last inspection improved it from Requires improvement to Good. The latest rating was published about 3 years ago.
How it compares locally
- One of 61 Good care homes in Redbridge, out of 71 with a rating.
- Smaller than 6 in 10 care homes in Redbridge.
About the service
From the Care Quality Commission's inspection report published 13 May 2023. Quoted under the Open Government Licence.
Lotus Lodge is a residential care home providing the regulated activity of accommodation and personal care to up to 7 adults with learning disabilities and on the autistic spectrum. At the time of our inspection there was 1 person using the service.
What inspectors found
Relatives we spoke with expressed satisfaction with the service and told us it had improved. One relative said, "I am very happy with it now. I haven't been in the past, but it is much improved."
Right Support: People lived in an ordinary residential home in a residential street. They were supported by a staff team that understood their needs.
Read the full summary
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Right Care: People were protected from the risk of abuse. Risk assessments had been carried out to identify the risks people faced. These included information about how to mitigate those risks. There were enough staff working at the service to meet people's needs and the provider had robust staff recruitment practices in place. Infection control and prevention systems were in place. Accidents and incidents were reviewed to see if any lessons could be learnt from them.
Right Culture: People were supported with care that was person-centred. Quality assurance and monitoring systems were in place to help drive improvements at the service. Relatives and staff told us there was an open and positive culture at the service. The provider was aware of their legal obligations and worked with other agencies to develop best practice and share knowledge.
Questions to ask when you visit
- The last rating is 3 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Contact and registration details
| Address | 47 Blakehall Road, London, E11 2QW |
|---|---|
| Neighbourhood | Wanstead, Redbridge |
| Phone | 0330 320 3321 |
| Website | www.venushealthcare.co.uk |
| Registered manager | Kudakwashe Hove |
| Registered with the CQC since | |
| What it provides |
|
| Who it supports |
|
| Inspection reports | 6 inspection reports, latest 13 May 2023 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Venus Healthcare Homes Ltd |
|---|---|
| Ownership type | Organisation |
| Companies House number | 08584823 (opens Companies House) |
Venus Healthcare Homes Ltd runs 3 services in London. 2 are rated Good or Outstanding and 1 has no rating yet.
Other services run by Venus Healthcare Homes Ltd
- G Toby Lodge Care home, Tower HamletsGood
- – Venus Healthcare Home care, Richmond upon ThamesNo overall rating
Nearest alternatives
- G Carmen Lodge Care home, 0.3 miles awayGood
- G Lyncroft Care home, 0.3 miles awayGood
- G Cambridge Nursing Home Care home with nursing, 0.3 miles awayGood
- G Chestnut Manor Care Home Care home with nursing, 0.3 miles awayGood
- G Ashbridge Lodge Residential Care Home Care home, 0.6 miles awayGood
Getting help from London Borough of Redbridge
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Redbridge
- Ask for a care needs assessment
- Phone: 0208 708 7333
- Support for carers
- Paying for care: London Borough of Redbridge
Checked on the council's website, November 2026.
Common questions
- Does Lotus Lodge provide nursing care?
- No. The Care Quality Commission lists Lotus Lodge as a care home without nursing.
- How many beds does Lotus Lodge have?
- The Care Quality Commission's register lists 7 beds at Lotus Lodge.
- When was Lotus Lodge last inspected?
- The Care Quality Commission's latest rating for Lotus Lodge was published on 13 May 2023.
- Who runs Lotus Lodge?
- Lotus Lodge is run by Venus Healthcare Homes Ltd. It runs 3 services in London.
- What is Lotus Lodge's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 13 May 2023.