Priors Mead Care Home
- Care home
- 17 beds
- No nursing
- Registered since 2011
- Reigate, Surrey, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2016.
16 months
since the latest rating was published.
234 of 302
rated care homes in Surrey are rated Good, like this one.
Priors Mead Care Home: inspection record
Rated Good in June 2025.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G 33 Blanford Road Good, less than 0.1 miles away
- G Eversfield Good, 0.3 miles away
- RI Ridgegate Home Requires improvement, 0.5 miles away
- G Young Prospects Good, 0.5 miles away
- G Wray Common Nursing Home Good, 0.6 miles away
What inspectors found
From the Care Quality Commission's assessment published 12 June 2025 (assessment visit 1 April 2025). Quoted under the Open Government Licence.
Date of assessment 16 April to 27 April 2025. Priors Mead Care Home provides accommodation and personal care for up to 17 people on 3 separate floors. The home provides a service to older people including people living with dementia. At the time of our inspection there were 15 people using the service. This was a responsive assessment due to concerns we received in relation to the care of a person who used the service. We did not find any evidence of poor care during our assessment.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
People received their medicines safely and as prescribed, and staff received training in medicines management. Processes to help ensure that risks to people were assessed and mitigated were effective. Staffing levels were overall adequate to meet people’s needs. The provider had processes to help ensure there were always enough staff to meet people’s changing needs.
People lived in a safe, clean and well-maintained environment. There were good systems to protect people from the risk of infection and cross contamination and staff followed good practice. The provider had systems for investigating and responding to accidents, incidents, complaints and safeguarding concerns. There were systems in place for the safe recruitment of staff.
Overall, people were cared for by staff who were kind and caring and knew them well. There was a range of activities available for people and these were person-centred. People and their relatives were involved in their pre-admission assessment, care planning and the management of individual risks. Staff worked with external healthcare professionals to make sure people’s needs were monitored and met. People were able to make choices and consented to their care.
Staff received regular training and had their competencies checked. People’s end of life wishes had been considered and documented. Staff spoke favourably of the management team and felt listened to and consulted. They had opportunities to learn and develop in their role.
The provider had a range of audits and checks designed to monitor and improve quality at the service. The staff worked in partnership with others to follow best practice.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question good. At this assessment the rating has remained good.
This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has remained good.
This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has remained good.
This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has remained good.
This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question good. At this assessment the rating has remained good.
This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Sandra Randall
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)5 inspection reports, latest 21 February 2019. Latest assessment published 12 June 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 02716946 (opens Companies House)
Nightingale Retirement Care Limited runs 3 services in England, 1 of them in the South East. 3 are rated Good or Outstanding.
Other services run by Nightingale Retirement Care Limited
- G Nettlestead Care Home Good. Care home, Bromley, London
- G Nightingale Home Care Good. Home care, Bromley, London
Getting help from Surrey County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Surrey County Council
- Ask for a care needs assessment
- Phone: 0300 200 1005, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Surrey County Council
Checked on the council's website, November 2026.
Common questions
- Does Priors Mead Care Home provide nursing care?
- No. The Care Quality Commission lists Priors Mead Care Home as a care home without nursing.
- How many beds does Priors Mead Care Home have?
- The Care Quality Commission's register lists 17 beds at Priors Mead Care Home.
- When was Priors Mead Care Home last inspected?
- The Care Quality Commission's latest rating for Priors Mead Care Home was published on 12 June 2025.
- Who runs Priors Mead Care Home?
- Priors Mead Care Home is run by Nightingale Retirement Care Limited. It runs 3 services in England, 1 of them in the South East.
- What is Priors Mead Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 12 June 2025.
Contact
- Phone
- 01737 224334
- Address
- 26 Blanford Road, Reigate, RH2 7DR Map (opens Google Maps)
Compare nearby
- G 33 Blanford Road Good, less than 0.1 miles away
- G Eversfield Good, 0.3 miles away
- RI Ridgegate Home Requires improvement, 0.5 miles away
- G Young Prospects Good, 0.5 miles away
- G Wray Common Nursing Home Good, 0.6 miles away