Copperbeech

We found the following examples of good practice.

People living in the home underwent regular COVID-19 testing in line with government guidance and had their temperature, blood pressure and oxygen levels monitored twice daily. Most staff completed testing as per guidance. The manager told us procedures would be developed to manage any instances when the guidance was not adhered to. Staff and people in the home were also encouraged to have the COVID-19 vaccine.

Staff had received IPC training, including Coronavirus awareness and had regular hand hygiene assessments. We observed staff using personal protective equipment (PPE) appropriately during the inspection and PPE stations and hand gel were available around the home.

Risks to people had been assessed and appropriate measures taken to reduce risks relating to COVID-19. Social distancing was encouraged and dining areas had been adapted to enable social distancing and staggered meal times. Signage was also used around the home to remind people of effective handwashing procedures. Cleaning schedules were in place and these had been increased to include more regular cleaning of frequently touched areas.

Visitors were welcomed into the home following current guidance and systems had been set up to facilitate this safely. Most visitors chose to continue to visit in the garden, but those that did enter the home had a lateral flow test and PPE provided.

We were assured this service was following safe infection prevention and control measures to keep people safe.

The five questions we ask about services and what we found