Elizabeth House
- Care home
- 43 beds
- No nursing
- Dementia care
- Registered since 2010
- Canford Heath, Bournemouth, Christchurch and Poole, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
First rated Good in 2017, most recently Good in May 2024.
2 years
since the latest rating was published.
108 of 121
rated care homes in Bournemouth, Christchurch and Poole are rated Good, like this one.
Elizabeth House: inspection record
Rated Good in May 2024.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G The Aldbury Good, 0.2 miles away
- G Anchor House Good, 0.3 miles away
- G The Shores Good, 0.9 miles away
- G The Waves Good, 0.9 miles away
- O The Moorings Outstanding, 0.9 miles away
What inspectors found
From the Care Quality Commission's assessment published 29 May 2024 (assessment visit 3 May 2024). Quoted under the Open Government Licence.
Elizabeth House is registered to accommodate up to 43 people, in a purpose-built building in a residential area of Poole. There were 35 people living at Elizabeth House on the day of our inspection site visit. The assessment commenced on 13 May 2024 and was completed on 15 May 2024. The site inspection took place, unannounced on 13 May 2024. Two inspectors attended Elizabeth House to meet with people and staff, we met with the nominated individual for the home via video call. This assessment consisted of all the quality statements within the key questions of Safe and Well Led. The assessment was prompted by concerns we had received about the home in relation to safeguarding procedures. Following the inspection we did not have any concerns about safeguarding procedures within the home. We found staff had the necessary skills and training to ensure safe procedures were followed, the home had robust procedures in place to keep people safe.
- Safe Good
- Well-led Good
Read the rest of CQC's summary
-
Safe
Good
People were safe and protected from harm, procedures were robust. There were enough staff who were skilled to provide care and support, they knew people well. Risks to people were managed well, assessments were detailed and kept up to date. Staff were recruited safely, supported and there were sufficient numbers to meet people's needs.
-
Well-led
Good
People and staff told us the home was well-led. The registered manager was respected and created an inclusive environment within the home. Processes were robust to ensure the home operated safely and oversight was multi-layered. Staff felt confident to speak up about concerns and there were various options for them to do so within and outside of the home.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Donna Moss
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)12 inspection reports, latest 1 December 2021. Latest assessment published 29 May 2024; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Care SouthBrand: Care South
- Ownership type
- Organisation
- Companies House number
- 02565033 (opens Companies House)
- Charity number
- 1014697
Care South runs 16 services, all in the South West. 16 are rated Good or Outstanding.
Other services run by Care South
- G Alexandra House Good. Care home, Bournemouth, Christchurch and Poole
- G Beauchamp House Nursing Home Good. Care home with nursing, Somerset
- G Buxton House Good. Care home, Dorset
- G Care South Home Care Services Dorset Good. Home care, Bournemouth, Christchurch and Poole
Getting help from BCP Council (Bournemouth, Christchurch and Poole Council)
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at BCP Council (Bournemouth, Christchurch and Poole Council)
- Ask for a care needs assessment
- Phone: 01202 123 654, Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: BCP Council (Bournemouth, Christchurch and Poole Council)
Checked on the council's website, November 2026.
Common questions
- Does Elizabeth House provide nursing care?
- No. The Care Quality Commission lists Elizabeth House as a care home without nursing.
- How many beds does Elizabeth House have?
- The Care Quality Commission's register lists 43 beds at Elizabeth House.
- When was Elizabeth House last inspected?
- The Care Quality Commission's latest rating for Elizabeth House was published on 29 May 2024.
- Who runs Elizabeth House?
- Elizabeth House is run by Care South. It runs 16 services, all in the South West.
- What is Elizabeth House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 29 May 2024.
Contact
- Phone
- 01202 744545
- Address
- Dolbery Road, Parkstone, Poole, BH12 4PX Map (opens Google Maps)
Compare nearby
- G The Aldbury Good, 0.2 miles away
- G Anchor House Good, 0.3 miles away
- G The Shores Good, 0.9 miles away
- G The Waves Good, 0.9 miles away
- O The Moorings Outstanding, 0.9 miles away