Rated Care Homes

Selborne Mews

RI

Requires improvement

Rated on

Rating from the Care Quality Commission.

At a glance

  • 6 ratings

    First rated Good in 2015, most recently Requires improvement in October 2025.

  • 12 months

    since the latest rating was published.

  • 21 of 79

    rated care homes in Sandwell are rated Requires improvement, like this one.

Selborne Mews: inspection record

Care home, 20 beds, Sandwell

Rated Requires improvement in October 2025.

Selborne Mews: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Compare nearby

Nearest rated Good or Outstanding: Bearwood Nursing Home (Good, 0.4 miles away) and Fountain Court (Good, 0.5 miles away).

Nearest care homes:

  1. RI
    The Poplars Nursing Home Requires improvement, less than 0.1 miles away
  2. RI
    Trinity View Care Home Requires improvement, less than 0.1 miles away
  3. –
    Coopers Lodge Not yet rated, 0.1 miles away
  4. G
    Bearwood Nursing Home Good, 0.4 miles away
  5. G
    Fountain Court Good, 0.5 miles away

See all care homes in Sandwell

See all care homes in Smethwick

What inspectors found

From the Care Quality Commission's assessment published 28 October 2025 (assessment visit 26 June 2025). Quoted under the Open Government Licence.

Date of Assessment: 19 August 2025. The service provides personal care to older people and younger adults, some of whom may be living with a learning disability and/or a mental health condition. This assessment was in response to information of concern and to follow up on the last inspection. We assessed the service against ‘Right support, right care, right culture’. This guidance supports judgements about whether a provider guarantees people with a learning disability and autistic people respect, equality, dignity, choice, independence and access to local communities that most people take for granted. The provider was in breach of regulations relating to how the service was governed. There were systems in place to assess risks to people and plans to reduce them, but these were not regularly reviewed and kept up to date. Governance systems were in place but had not consistently ensured staff had received the required training to ensure that people were safe. Additionally, systems used to identify risks were not always effective as environmental risks were not always identified or addressed quickly despite audits being in place. However, people received support from staff who had been recruited safely and were safeguarded from the risk of abuse by trained staff. Staff were caring and responded to individual needs, supporting people to make choices and retain their independence. People had their communication needs met and received person-centred care that encouraged independence and promoted participation in meaningful activities. Care was tailored to individuals and included input from families, advocates, and professionals. People understood how to make a complaint, and their feedback was sought in order to gather information on how to improve the service. We found the provider had systems in place to ensure the ‘Right support, right care, right culture’ guidance was followed.

  • Safe No rating
  • Effective Good
  • Caring Good
  • Responsive Good
  • Well-led No rating
Read the rest of CQC's summary
  1. Safe

    No rating

    Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question requires improvement. At this assessment the rating has remained requires improvement. This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed.

  2. Effective

    Good

    Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.

  3. Caring

    Good

    Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.

  4. Responsive

    Good

    Responsive – this means we looked for evidence that the provider met people’s needs.At our last assessment we rated this key question Good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.

  5. Well-led

    No rating

    Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment we rated this key question requires improvement. At this assessment the rating has remained requires improvement. Requires improvement: This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.

    The service was in breach of legal regulation in relation to governance systems and processes.

Questions to ask when you visit

  1. Safe was rated Requires improvement on 28 October 2025. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
  2. Well-led was rated Requires improvement on 28 October 2025. Ask about changes in management and what has changed since the report.
  3. Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.

Registration details

Registered with the CQC since
What it provides
Care home service without nursing
Who it supports
Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

10 inspection reports, latest 24 February 2022. Latest assessment published 28 October 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Provider
Selborne Care LimitedBrand: CareTech Community Services
Ownership type
Organisation
Companies House number
05513162 (opens Companies House)

Selborne Care Limited runs 9 services in England, 5 of them in the West Midlands. 8 are rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.

Other services run by Selborne Care Limited

  1. G
    Eros Crescent Good. Care home, Stoke-on-Trent
  2. G
    Holendene Way Good. Care home, Staffordshire
  3. G
    Kinsey Road Good. Care home, Sandwell
  4. G
    Selborne Care DCA Good. Home care, Gloucestershire, South West

See all 9 services run by Selborne Care Limited

Getting help from Sandwell Metropolitan Borough Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Selborne Mews provide nursing care?
No. The Care Quality Commission lists Selborne Mews as a care home without nursing.
How many beds does Selborne Mews have?
The Care Quality Commission's register lists 20 beds at Selborne Mews.
When was Selborne Mews last inspected?
The Care Quality Commission's latest rating for Selborne Mews was published on 28 October 2025.
Who runs Selborne Mews?
Selborne Mews is run by Selborne Care Limited. It runs 9 services in England, 5 of them in the West Midlands.
What is Selborne Mews's CQC rating?
Its overall rating from the Care Quality Commission is Requires improvement, published on 28 October 2025.

Contact

Address
36-37 South Road, Smethwick, B67 7BU Map (opens Google Maps)
Read the full inspection report (opens the Care Quality Commission website)

Compare nearby

Nearest rated Good or Outstanding: Bearwood Nursing Home (Good, 0.4 miles away) and Fountain Court (Good, 0.5 miles away).

Nearest care homes:

  1. RI
    The Poplars Nursing Home Requires improvement, less than 0.1 miles away
  2. RI
    Trinity View Care Home Requires improvement, less than 0.1 miles away
  3. –
    Coopers Lodge Not yet rated, 0.1 miles away
  4. G
    Bearwood Nursing Home Good, 0.4 miles away
  5. G
    Fountain Court Good, 0.5 miles away

See all care homes in Sandwell

See all care homes in Smethwick