Flexible Support Options Limited (Thorntree Way)
- Care home
- 10 beds
- No nursing
- Registered since 2014
- East Sleekburn, Northumberland, North East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
First rated Requires improvement in 2016, most recently Good in December 2019.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
77 of 89
rated care homes in Northumberland are rated Good, like this one.
Flexible Support Options Limited (Thorntree Way): inspection record
Rated Good in December 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Effective | ||||||||||||
| Caring | ||||||||||||
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Blythgate Manor Good, 0.2 miles away
- O Tynedale House Outstanding, 0.2 miles away
- G South Bebside Care Home Good, 0.3 miles away
- G The Mews Good, 0.3 miles away
- G South Quay Care Home Good, 1.1 miles away
What inspectors found
From the Care Quality Commission's inspection report published 9 April 2022. Quoted under the Open Government Licence.
Flexible Support Options Limited (Thorntree Way) consists of two purpose built bungalows situated in a residential area of Blyth, Northumberland. It is registered to provide accommodation and personal care for up to 10 people with autism and/or a learning disability, some of whom may also have physical disabilities.
Read the rest of CQC's summary
We found the following examples of good practice.
Staff used PPE safely and effectively. The service was clean and well maintained. One person who lived at the home was very knowledgeable about the additional cleaning procedures which were carried out to keep everyone safe.
Relatives spoke very positively about the communication with staff, infection control, visiting arrangements and activities provision during the pandemic. Comments included, "They always keep me informed, they phoned every day to keep me up to date. The staff are fabulous it's like a family," "She has a better social life than me, she's been at shows, panto and goes out for meals. I can't sing their praises enough they are wonderful" and "The place is nippin' [very] clean."
The five questions we ask about services and what we found
Questions to ask when you visit
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Pauline Arkle
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)5 inspection reports, latest 9 April 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Flexible Support Options Limited
- Ownership type
- Organisation
- Companies House number
- 07920625 (opens Companies House)
Flexible Support Options Limited runs 6 services, all in the North East. 5 are rated Good or Outstanding and 1 has no rating yet.
Other services run by Flexible Support Options Limited
- G Flexible Support Options Limited (Brilan) Good. Care home, Newcastle upon Tyne
- G Flexible Support Options Limited (Pengarth) Good. Care home, Northumberland
- G Queensbridge Respite Good. Care home, North Tyneside
- G The Grove Good. Care home, Newcastle upon Tyne
Getting help from Northumberland County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Northumberland County Council
- Ask for a care needs assessment
- Phone: 01670 536 400
- Support for carers
- Paying for care: Northumberland County Council
Checked on the council's website, November 2026.
Common questions
- Does Flexible Support Options Limited (Thorntree Way) provide nursing care?
- No. The Care Quality Commission lists Flexible Support Options Limited (Thorntree Way) as a care home without nursing.
- How many beds does Flexible Support Options Limited (Thorntree Way) have?
- The Care Quality Commission's register lists 10 beds at Flexible Support Options Limited (Thorntree Way).
- When was Flexible Support Options Limited (Thorntree Way) last inspected?
- The Care Quality Commission's latest rating for Flexible Support Options Limited (Thorntree Way) was published on 12 December 2019.
- Who runs Flexible Support Options Limited (Thorntree Way)?
- Flexible Support Options Limited (Thorntree Way) is run by Flexible Support Options Limited. It runs 6 services, all in the North East.
- What is Flexible Support Options Limited (Thorntree Way)'s CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 12 December 2019.
Contact
- Phone
- 01670 545568
- Address
- 13-15 Thorntree Way, Blyth, NE24 4LS Map (opens Google Maps)
Compare nearby
- G Blythgate Manor Good, 0.2 miles away
- O Tynedale House Outstanding, 0.2 miles away
- G South Bebside Care Home Good, 0.3 miles away
- G The Mews Good, 0.3 miles away
- G South Quay Care Home Good, 1.1 miles away