Florence Mill Care Home
- Care home
- 150 beds
- Nursing care
- Dementia care
- Registered since 2022
- Central Warrington, Warrington, North West
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
5 ratings
First rated Good in 2017, most recently Requires improvement in March 2024.
3 years
since the latest rating was published.
10 of 51
rated care homes in Warrington are rated Requires improvement, like this one.
Florence Mill Care Home: inspection record
Rated Requires improvement in March 2024.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Cromwell Court (Good, 0.2 miles away) and Riverside Point (Outstanding, 0.3 miles away).
Nearest care homes:
- G Cromwell Court Good, 0.2 miles away
- O Riverside Point Outstanding, 0.3 miles away
- RI Belong Warrington Care Village Requires improvement, 0.9 miles away
- G Westy Hall Residential Care Home Good, 1.1 miles away
- G Bridgewell House Good, 1.2 miles away
About the service
From the Care Quality Commission's inspection report published 29 March 2024. Quoted under the Open Government Licence.
Florence Mill provides nursing and/or personal care for up to 150 older adults, some of whom were living with dementia, across four individual single-story units. At the time of our inspection 122 people were living in the home.
What inspectors found
People's medicines were not always managed safely. We found that improvements had been made since the previous inspection however, further improvements were identified in relation to the safe management of people's medicines.
Read the rest of CQC's summary
Whilst governance systems had been effective at identifying areas of improvements needed, they had not always been robust enough to make the necessary improvements required. The provider and registered manager recognised the need for improvements to be made and continued to make changes.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People told us they felt safe living at the service. Clear procedures were in place for the reporting of incidents, accidents and safeguarding concerns to prevent further occurrences.
People spoke positively about the support they received from the staff team and that they were treated with dignity and respect. Effective procedures were in place for the safe recruitment of staff.
Risks to people's health and wellbeing had been assessed and guidance was available for staff to support people safely. Regular checks and maintenance of the service took place to provide a safe environment for people to live.
Staff felt supported in their role and regular meetings took place to share information and opinions about the service. The service worked in partnership with other external agencies and professionals to promote and meet the needs of people living at Florence Mill.
Questions to ask when you visit
- Safe was rated Requires improvement on 29 March 2024. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 29 March 2024. Ask about changes in management and what has changed since the report.
- Ask how nursing cover works at night and at weekends.
Registration details
- Registered manager
- Katrine Simm
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 29 March 2024. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Landona House Limited
- Ownership type
- Organisation
- Companies House number
- 05269285 (opens Companies House)
Landona House Limited runs 12 services in England, 4 of them in the North West. 9 are rated Good or Outstanding and 3 are rated Requires improvement or Inadequate.
Other services run by Landona House Limited
- G Abbotts Court Care Home Good. Care home with nursing, County Durham, North East
- G Beechcroft Nursing and Residential Home Good. Care home with nursing, Halton
- G Bishopsgate Lodge Care Home Good. Care home with nursing, County Durham, North East
- G Ferndale Court Nursing Home Good. Care home with nursing, Halton
Getting help from Warrington Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Warrington Borough Council
- Ask for a care needs assessment
- Phone: 01925 443322
- Support for carers
- Paying for care: Warrington Borough Council
Checked on the council's website, November 2026.
Common questions
- Does Florence Mill Care Home provide nursing care?
- Yes. The Care Quality Commission lists Florence Mill Care Home as a care home with nursing.
- How many beds does Florence Mill Care Home have?
- The Care Quality Commission's register lists 150 beds at Florence Mill Care Home.
- When was Florence Mill Care Home last inspected?
- The Care Quality Commission's latest rating for Florence Mill Care Home was published on 29 March 2024.
- Who runs Florence Mill Care Home?
- Florence Mill Care Home is run by Landona House Limited. It runs 12 services in England, 4 of them in the North West.
- What is Florence Mill Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 29 March 2024.
Contact
- Phone
- 01925 573772
- Address
- Egerton Street, Warrington, WA1 2DF Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Cromwell Court (Good, 0.2 miles away) and Riverside Point (Outstanding, 0.3 miles away).
Nearest care homes:
- G Cromwell Court Good, 0.2 miles away
- O Riverside Point Outstanding, 0.3 miles away
- RI Belong Warrington Care Village Requires improvement, 0.9 miles away
- G Westy Hall Residential Care Home Good, 1.1 miles away
- G Bridgewell House Good, 1.2 miles away