Stoneygate Oaklands

We found the following examples of good practice.

• The provider ensured there was a sufficient stock of Personal Protective Equipment (PPE) and we observed staff wearing this in line with national guidance.

• The people using the service had varying degrees of mental health needs, though had taken on board social distancing requirements. Some people had chosen to remain in their bedrooms.

• People that were admitted to the service were tested prior to admission and placed on 14 day shielding and re-tested following the initial shielding period.

• People with positive deprivation of liberty standards (DoLS) conditions, for example, shopping were continuing to visit local shops which meets the set conditions. The DoLS standards protects people by ensuring those who cannot consent to their care or other aspects of daily living are not restricted or deprived of their liberty.

• The registered manager and senior staff had additional infection control training from health care services which had been relayed to other staff in the home.

• The home had an infection control lead link who was available to answer any staff queries.

• Currently no agency staff were required, though there was a company wide plan in place to use the same agency staff working the same shift pattern.

Further information is in the detailed findings below.

The five questions we ask about services and what we found