Caretech Community Services Ltd - Danzey Green

Danzey Green is a care home registered for a maximum of 12 people with learning disabilities and autism. The home comprises of a row of three bungalows. Staff have access to each bungalow via the back doors and the secure garden. Whilst the service is registered for 12 people, the registered manager informed us, the maximum number of people they would admit to the home was nine.

Each bungalow consisted of four bedrooms, a kitchen/diner, a communal bathroom, a toilet, and a living room.

The home was registered with the CQC prior to the CQC's publication of 'Registering the Right Support' guidance for homes for people with learning disabilities and autism. However, the service provided at Danzey Green is in-line with best practice identified in our publication. Eight people lived at the home at the time of our inspection visit.

At our last inspection we rated the service as 'good'. At this inspection we found the evidence continued to support the rating of good and there was no evidence or information from our inspection and ongoing monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection.

The service continued to be safe. Each bungalow was clean and tidy and staff understood infection control practice. Staff understood the risks to people's health and wellbeing and took action to lessen each risk. There were enough staff on duty to meet people's needs; and checks had been made on staff before working for the service to make sure they were safe to work with people. People received their medicines as prescribed.

The service continued to be effective. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible. The principles of the Mental Capacity Act (MCA) were followed. People had access to different health and social care professionals. People received food they enjoyed, and were involved in menu planning. Staff had received the training they needed to provide effective care.

The service continued to be caring. People received care from staff who were kind, and treated them with dignity and respected their privacy. Staff had developed positive relationships with the people they supported, they understood people's needs, preferences, and what was important to them. The service supported people to maintain relationships with their family.

The service continued to be responsive. People's needs were assessed and planned for with the involvement of the person. Care plans helped staff understand people's care and support needs. People had

opportunities to pursue their interests and hobbies, and social activities were offered. There was a complaint procedure although no complaints had been made to the service since our last inspection. Staff knew how to support people well with end of life care.

The service continued to be well-led. The registered manager worked hard to ensure a good quality of service was maintained. The registered manager provided good support to the staff group, and to people who lived at the home. Checks were made to ensure the service met its obligations to provide safe accommodation to people and to deliver care and support which met people's individual needs.

The five questions we ask about services and what we found