CareTech Community Services Limited - 19 Wheelwright Road
- Care home
- 6 beds
- No nursing
- Registered since 2010
- Birmingham, West Midlands
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
6 ratings
First rated Requires improvement in 2015, most recently Requires improvement in March 2024.
3 years
since the latest rating was published.
54 of 245
rated care homes in Birmingham are rated Requires improvement, like this one.
CareTech Community Services Limited - 19 Wheelwright Road: inspection record
Rated Requires improvement in March 2024.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Oakwood Care Home (Good, 0.1 miles away) and Beech House (Good, 0.3 miles away).
Nearest care homes:
- G Oakwood Care Home Good, 0.1 miles away
- RI Loretta House Requires improvement, 0.2 miles away
- G Beech House Good, 0.3 miles away
- G Unity Care Good, 0.3 miles away
- RI Cedar Lodge Nursing Home Requires improvement, 0.3 miles away
About the service
From the Care Quality Commission's inspection report published 28 March 2024. Quoted under the Open Government Licence.
CareTech Community Services Limited - 19 Wheelwright Road is a residential care home providing personal care to six people at the time of the inspection. The service can support up to six people.
What inspectors found
Right Support ● The provider had not always assessed, monitored and mitigated the risks associated with people's care. ● Staff had supported people with their daily medicines in a way that achieved the best possible health outcome. We found that monitoring of 'as required' medicines required further improvement. ● The provider ensured the home's environment was clean, well equipped and well-furnished. ● People had a choice about their living environment and were able to personalise their rooms. ● Staff enabled people to access specialist health and social care support in the community. ● Staff supported people to make decisions following best practice in decision-making. Staff communicated with people in ways that met their needs. ● Staff enabled people to access specialist health and social care support in the community.
Read the rest of CQC's summary
Right Care ● People had not always been supported to take part in activities and pursue interests based on their individual preferences. ● People had not been supported to develop goals and aspirations based on their individual preferences. ● People received kind and compassionate care. Staff protected and respected people's privacy and dignity. They understood and responded to their individual needs. ● Staff understood how to protect people from poor care and abuse. The provider worked well with other agencies to do so. Staff had training on how to recognise and report abuse and they knew how to apply it. ● The provider had enough appropriately skilled staff to meet people's needs and keep them safe.
Right culture ● Staff evaluated the quality of support provided to people. However, people had not always been involved in these reviews. ● The provider enabled people and those important to them to work with staff to develop the service. Staff valued and acted upon people's views.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Questions to ask when you visit
- Safe was rated Requires improvement on 28 March 2024. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Responsive was rated Requires improvement on 28 March 2024. Ask to see how care plans are kept up to date, how complaints are handled and what activities are on offer.
- Well-led was rated Requires improvement on 28 March 2024. Ask about changes in management and what has changed since the report.
Registration details
- Registered manager
- Zavia Campbell
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Learning disabilities or autistic spectrum disorder
Inspection report
Read the full inspection report (opens the Care Quality Commission website)10 inspection reports, latest 28 March 2024. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- CareTech Community Services LimitedBrand: CareTech Community Services
- Ownership type
- Organisation
- Companies House number
- 02804415 (opens Companies House)
CareTech Community Services Limited runs 27 services in England, 9 of them in the West Midlands. 18 are rated Good or Outstanding, 8 are rated Requires improvement or Inadequate and 1 has no rating yet.
Other services run by CareTech Community Services Limited
- G Byron Court Good. Care home, Bedford, East of England
- G CareTech Community Services Hanley DCA Good. Home care, Stoke-on-Trent
- G CareTech Community Services Limited - 15 Brooklyn Road Good. Care home, Gloucestershire, South West
- G CareTech Community Services Limited - 196 High Street Good. Care home, Hertfordshire, East of England
See all 27 services run by CareTech Community Services Limited
Getting help from Birmingham City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Birmingham City Council
- Ask for a care needs assessment
- Phone: 0121 303 1234
- Contact adult social care online
- Support for carers
- Paying for care: Birmingham City Council
Checked on the council's website, November 2026.
Common questions
- Does CareTech Community Services Limited - 19 Wheelwright Road provide nursing care?
- No. The Care Quality Commission lists CareTech Community Services Limited - 19 Wheelwright Road as a care home without nursing.
- How many beds does CareTech Community Services Limited - 19 Wheelwright Road have?
- The Care Quality Commission's register lists 6 beds at CareTech Community Services Limited - 19 Wheelwright Road.
- When was CareTech Community Services Limited - 19 Wheelwright Road last inspected?
- The Care Quality Commission's latest rating for CareTech Community Services Limited - 19 Wheelwright Road was published on 28 March 2024.
- Who runs CareTech Community Services Limited - 19 Wheelwright Road?
- CareTech Community Services Limited - 19 Wheelwright Road is run by CareTech Community Services Limited. It runs 27 services in England, 9 of them in the West Midlands.
- What is CareTech Community Services Limited - 19 Wheelwright Road's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 28 March 2024.
Contact
- Phone
- 0121 350 4383
- Address
- 19 Wheelwright Road, Erdington, Birmingham, B24 8PA Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Oakwood Care Home (Good, 0.1 miles away) and Beech House (Good, 0.3 miles away).
Nearest care homes:
- G Oakwood Care Home Good, 0.1 miles away
- RI Loretta House Requires improvement, 0.2 miles away
- G Beech House Good, 0.3 miles away
- G Unity Care Good, 0.3 miles away
- RI Cedar Lodge Nursing Home Requires improvement, 0.3 miles away