Rated Care Homes

Oak Field

Care home, Croydon, 7 beds

G

Good

Rated on

Rating from the Care Quality Commission.

Oak Field: inspection record

Care home, 7 beds, Croydon

Rated Good in October 2025.

Oak Field: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Inspected and rated 3 times since 2015. Rated Good in 2015, 2018 and October 2025.

It has been rated Good at every inspection since 2015. The latest rating was published 12 months ago.

How it compares locally

  • One of 99 Good care homes in Croydon, out of 112 with a rating.
  • Smaller than 8 in 10 care homes in Croydon.

What inspectors found

From the Care Quality Commission's assessment published 14 October 2025 (assessment visit 2 September 2025). Quoted under the Open Government Licence.

Date of assessment: 4 September 2025 to 11 September 2025

Oak field is a residential care home providing accommodation and personal care for adults with learning disabilities, autistic people, and mental health support needs. At the time of our inspection, 7 people were living at the service. Each person had their own en-suite bedroom, and there was communal living areas designed to promote independence, choice, and social interaction.

Read the full summary

We carried out a comprehensive inspection of the service under the single assessment framework (SAF). We inspected this service because it had an aged rating. The inspection was carried out by 1 inspector. At this inspection, we reviewed all 33 quality statements across the 5 key questions: Is the service safe, effective, caring, responsive, and well-led? The provider’s previous rating was Good.

We assessed the service against the ‘Right Support, Right Care, Right Culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence, and good access to local communities that most people take for granted.

Staffing levels were arranged to ensure safe and effective support. During the day, there were 5 staff on shift, and at night, one waking night staff member and one sleep-in staff member. This staffing structure ensured the service could respond promptly to people’s needs, provide one-to-one support when required, and always maintain safe care practices.

The model of care and setting maximised people’s choice, control, and independence. The home was small-scale and homely, in line with best practice guidance for learning disability services. Staff supported people to access community-based activities, attend religious services, and maintain contact with loved ones. Where appropriate, people were also supported by advocates to help them express their wishes and make informed choices about their care.

The service supported people with complex needs and promoted personalised care through detailed assessments and collaborative working with professionals. Leaders maintained a structured governance framework, overseeing audits, quality monitoring, and incident analysis to ensure standards were met and continuously improved. Policies and training requirements were regularly reviewed to maintain regulatory compliance and promote good outcomes for people.

  1. Safe

    Good

    Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question Good. At this assessment the rating has remained Good. This meant people were safe and protected from avoidable harm.

  2. Effective

    Good

    Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.

    At our last assessment we rated this key question Good. At this assessment the rating has remained Good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.

  3. Caring

    Good

    Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.

    At our last assessment we rated this key question Good. At this assessment the rating has remained Good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.

  4. Responsive

    Good

    Responsive – this means we looked for evidence that the provider met people’s needs.

    At our last assessment we rated this key question Good. At this assessment the rating has remained Good. This meant people’s needs were met through good organisation and delivery.

  5. Well-led

    Good

    Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.

    At our last assessment we rated this key question Good. At this assessment the rating has remained Good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.

Questions to ask when you visit

  • Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
  • Visit at different times of day, including a mealtime.

Contact and registration details

Details for Oak Field
Address21 Oakfield Road, West Croydon, CR0 2UD
NeighbourhoodCroydon town, Croydon
Websitewww.careexpertise.co.uk
Registered managerSylvie Meta Bashiya
Registered with the CQC since
What it provides
  • Care home service without nursing
Who it supports
  • Learning disabilities or autistic spectrum disorder
  • Younger Adults
Inspection reports 5 inspection reports, latest 11 November 2020 (opens the Care Quality Commission website) Latest assessment published 14 October 2025; CQC's newer assessments are published on its website rather than as reports.

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Provider details for Oak Field
ProviderCare Expertise Group Limited
Ownership typeOrganisation
Companies House number06254257 (opens Companies House)

Care Expertise Group Limited runs 5 services in London. 4 are rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.

Other services run by Care Expertise Group Limited

  1. G
    Norcrest Care home, Croydon
    Good
  2. G
    Retreat Lodge Care home, Croydon
    Good
  3. G
    Spring Lake Care home, Brent
    Good
  4. RI
    Care Organiser Home care, Croydon
    Requires improvement

Nearest alternatives

  1. G
    Shepherds Corner Care home, 0.2 miles away
    Good
  2. O
    Chestnut Lodge Care Home Care home with nursing, 0.4 miles away
    Outstanding
  3. G
    North Downs Villa Care home, 0.4 miles away
    Good
  4. –
    Albany Lodge Care home with nursing, 0.4 miles away
    Not yet rated
  5. G
    Oval Residential Home Care home, 0.7 miles away
    Good

See all care homes in Croydon

Getting help from London Borough of Croydon

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Oak Field provide nursing care?
No. The Care Quality Commission lists Oak Field as a care home without nursing.
How many beds does Oak Field have?
The Care Quality Commission's register lists 7 beds at Oak Field.
When was Oak Field last inspected?
The Care Quality Commission's latest rating for Oak Field was published on 14 October 2025.
Who runs Oak Field?
Oak Field is run by Care Expertise Group Limited. It runs 5 services in London.
What is Oak Field's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 14 October 2025.