Lawn Court

We found the following examples of good practice.

People were supported to access the community safely. The registered manager had a supply of personal protective equipment (PPE) for people to use outside the building. Signs around the home directed people to PPE stores in the office. There were small bottles of disinfectant hand gel by the front door and people were encouraged to take these with them when they went out. Staff followed a cleaning schedule three times a day for frequently touched surfaces of the home.

The provider had created documents with advice on government guidelines for people to use when out and about. The registered manager had reproduced these into pocket sized cards that people could take with them, if they chose to do so.

People living at the home were offered monthly COVID-19 tests. The registered manager considered when testing happened at the home and tried to make this as flexible as possible for people. This included considering where changes to people's medicines may affect their decision to accept testing as well as the feelings of people on the day.

Staff had worked hard to support people's wellbeing during the pandemic by providing in-house activities. Staff had continued to focus on helping people reach their goals. People told us that despite the pandemic, staff had supported them to grow in confidence and continue to gain skills. This had enabled them to move on to somewhere with less support if they wished.

Further information is in the detailed findings below.

The five questions we ask about services and what we found